ANSWERS
24 hr clock (8 key indicators of clock) - ANS 1. all carriers back by 1800 (6PM)
2. cancel 80% of collection mail by 2000 (8PM)
3. process outgoing primary-sort mail by 2300 (11PM)
4. process outgoing secondary-sort mail by 2400 (midnight)
5. clear managed mail program MMP 2400
-have zero MMP on hand by this time
6. assign commercial air/FedEx outgoing mail by 0230
7. process all dps 2nd pass mail by 0700
8. dispatch mail on time from plants to delivery units between 0400 and 0900
shipping services (5) - ANS PME, PM, standard post, parcel return service, international mail
1
Page
@COPYRIGHT SIRJOEL 2025/2026
, mailing services (5) - ANS FCM, periodicals, standard mail, package services mail (standard
post, media mail, library mail), extra services
shipping vs. mailing services - ANS -shipping is where post office is competitive w/ other
companies
-mailing is where post office is market dominant and does not face other competitors
post office partnership w/ FedEx and UPS - ANS -partner w/ FedEx to save $1 billion in air
transportation costs
-improved PME and PM services
-since 2002
-------------------------------------------------
UPS- partnered w/ to provide airline transport for mostly FCM
directives (what are they, name 3) - ANS -postal polices/procedures designed to improve
business
1. manuals 2. handbooks 3. publications
2
Page
@COPYRIGHT SIRJOEL 2025/2026
, manuals used most (5) - ANS domestic mail manual, international mail manual,
administrative support manual , postal operations manual, employee and labor relations
manual
handbooks - ANS more detailed info about what in Postal Service manuals
publications - ANS not as extensive as handbooks/manuals but provide supplements that
cannot be fully addressed by handbooks/manuals; task specific documents i.e. Pub 52
Hazardous Mat
how do policies procedures impact bottom line of post service (4 ways) - ANS production,
revenue, legal liability, customer service
where to find HAZMAT regulations - ANS DMM, IMM, Pub 52, Handbook EL-812
types of HAZMAT (6) - ANS flammable, corrosive/reactive, biological, toxic, radioactive, other
3
Page
(ORM-D)
@COPYRIGHT SIRJOEL 2025/2026