AND CORRECT ANSWERS
Paul looks forward to working with his team. They are a good group that looks out for each
other and the success of the group. Paul's team is an example of - CORRECT
ANSWER social cohesion
Bill Gore was the inventor of Gore-Tex, a fabric popular in many sports. When building his
company, he wanted to harness the fast decision-making, diverse perspectives, and
collaboration of small teams. His approach was that "We're all in the same boat," sharing
risks and rewards and committed to what's best for the company and its long-term success.
One advantage of teams is - CORRECT ANSWER better communication
An investigation of the safety issues with the Chevrolet Cobalt car blamed GM's company
culture in part. Mary Barra, the CEO, described the "GM Nod" as when everyone nods in
agreement to a proposed plan of action, but then leaves the room expecting someone else to
handle it. The GM Nod is a form of - CORRECT ANSWER social loafing
Procter & Gamble needs many different skills to put together a new product launch. They
need - CORRECT ANSWER a cross-functional team
Pivotal Labs, a software firm, never tried to reduce or get rid of managers or create
________. Instead, CEO Rob Mee, who co-founded Pivotal in 1989, based his culture on
extreme programming and designed the most efficient project team structure for getting
things done fast and well. Managers were never part of the mix. And it worked. - CORRECT
ANSWER self-managed teams
Baseball is not an inherently safe sport. Whenever several players are involved in a play, the
risk for collisions is high. Teamwork and ________ dramatically reduce the risk of mishaps. -
CORRECT ANSWER communication
The way team members function as a group is as important to the team's success as the
quality of the individual efforts. Therefore the goals should encourage members - CORRECT
ANSWER to be attentive to how they interact and collaborate with one another
, The National Football League controls the performance-based pay for professional football
players. For example, Tom Brady received $14,102.25. His annual salary is $20 million, so
he may not have noticed when this hit his checking account. Since the way team members
function as a group is as important to the team's success as the individual effort, the NFL
performance pay - CORRECT ANSWER is not giving the right incentives
If a team is too small, - CORRECT ANSWER it may not have enough resources and
skills
In the________, most of the team's goals have been accomplished. The emphasis is on
wrapping up final tasks and documenting the effort and results. As the work load is
diminished, individual members may be reassigned to other teams, and the team disbands. -
CORRECT ANSWER adjourning stage
Team norms set a standard ________ that all team members are expected to follow. -
CORRECT ANSWER for behavior, attitude, and performance
Jack and Jill disagreed on how best to fetch water to the house, a daily task. They bickered
every day and neither could compromise. Their conflict is - CORRECT
ANSWER emotional
Frank is angry and arguing with Jeff about procedures. Jeff wants to ignore the written policy
because the accountants are not familiar with the procedure. The company is under
investigation by regulators and the FBI for accounting fraud. External conditions may cause
________. - CORRECT ANSWER low moral and conflict
When Motorola created the RAZR flip phone in 2003, they fought "contentious internal
battles" over what a cell phone should look like. What does this show? - CORRECT
ANSWER conflict can spark ideas and generate creativity
Mustafa and Jeff argued about an investment in asset swaps. Mustafa believed that the back
office could not handle a tricky transaction. Jeff argued that the investment was worth the
extra time to create and practice the procedure. Mustafa agreed if he could do the training
himself. The conflict was settled by - CORRECT ANSWER compromising