Questions and Verified Answers
100% Correct | Grade A
1. A new patient comes to the window to find out what the abbreviation LMP
on her form means. The medical office assistant blurts out the snawer for
the office to hear. Which of the following standards has the medical office
assistant violated?
A. HITECH
B. HIPAA
C. JCAHO
D. Medicare
Answer> HIPAA
2. The most effective method to manage patient statements and other financial
invoices as well as avoid payment delays is to
A. write off overdue balances
B. use a bimonthly billing system
C. collect fees at the time of service
D. issue periodic reminders
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, Answer> B
3. If a provider charges for services that were not performed, it is considered
A. a clerical error
B. malpractice
C. a HIPAA violation
D. fraud
Answer> D
4. A list of all account balances and the amounts owed to the medical practice
at the end of the day is called an
A. aging summary analysis
B. accounts receivable report
C. insurance aging report
D. accounts payable report
Answer> B
5. The medical office has experiences a breach of patient information involving
200 patients including Medicare patients. Which of the following should the
medical office notify first regarding the breach?
A. Department of Health and Human Services (DHHS)
B. the affected patients
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, C. Center for Medicare and Medicaid Services(CMS)
D. Office of Civil Rights
Answer> A
6. Which of the following is the most likely cause of the deposits not agreeing
with the credits on the day sheet or the patient ledgers?
A. There are duplicate cards.
B. Cash is missing
C. The bank made an error.
D. Payment is misplaced.
Answer> D
7. Which of the following patient documents should a medical office assistant
refer to in order to complete the patient information question block section of
the CMS-1500 form?
A. the registration form
B. the HIPAA form
C. the health history form
D. the release form
Answer> A
8. An established patient came into the office for a follow-up appointment after
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