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MHA 702 Exam 2 Questions with Detailed Verified Answers

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MHA 702 Exam 2 Questions with Detailed Verified Answers

Institution
MHA 702
Module
MHA 702

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Page | 1



MHA 702 Exam 2 Questions with
Detailed Verified Answers


Question: HR Task Catergories


Ans: -Common HR tasks


-Less common HR tasks


-Uncommon tasks for HR department


Question: Common HR Task


Ans: -Employment and recruitment


-Compensation and benefits administration (policy level more than
logistics)


-Employee relations


-Labor relations (unionized)


Question: Less Common HR Task

, Page | 2

Ans: •Employee health and safety (exceptions)


•Training and development (exceptions)


•Security


•Child care


•Award and recognition programs


•Equal Employment Opportunity / Affirmative Action


Question: Uncommon HR Task


Ans: •** Risk management (malpractice)


•Executive compensation administration


•Organizational development


•** Employee assistance (EAPs)


•** Outplacement services


•*** Payroll


** Subject to Outsourcing


Question: Alternative Perspective of HR

, Page | 3

Ans: •Employee (talent) acquisition


•Employee support or maintenance (internal)


•Employee retention (external)


•Employee separation


Question: HR Roles in Employment


Ans: •HR sets up procedures


•HR provides guidance


•HR routinely acquires and screens applicants


•HR usually processes documents for the selected applicant


Question: Manager Roles with Benefits


Ans: •Minimal to no role for departmental managers in benefits
administration


•Managers should have knowledge of basic policies


•Such knowledge will save HR time and reduce employee frustration


Question: Manager Roles in Compensation

, Page | 4

Ans: •Line managers should know basic organizational policies and
guidelines


•Managers should assist HR with writing or updating position descriptions


Question: HR Roles in Compensation


Ans: •HR should conduct wage and salary studies; deviations should be
investigated only after discussion with manager and permission has been
granted


Question: Manager Roles in Employee Relations


Ans: •Line managers must know their limits and boundaries before
becoming involved in employee problems


Question: HR Roles in Employee Relations


Ans: •HR should help administer an employee appraisal program


•HR should coordinate discipline issues, but does NOT initiate them


Question: Personnel Records

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Institution
MHA 702
Module
MHA 702

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