Exam (elaborations)

TEST BANK FOR BUSINESS COMMUNICATION 1OTH EDITION BY NEWMAN

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This document provides the full test bank for Business Communication (10th edition) by Newman. It includes exam-style questions with accurate answers, covering essential topics such as workplace communication, business writing, verbal and nonverbal communication, intercultural communication, and digital correspondence. A valuable resource to help students prepare for exams, quizzes, and assignments in business communication courses.

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Institution: BUSINESS COMMUNICATION
Study: BUSINESS COMMUNICATION
Module: BUSINESS COMMUNICATION

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Document information

Uploaded on: July 24, 2025
Number of pages: 627
Written in: 2024/2025
Type: Exam (elaborations)
Contains: Questions & answers

Subjects

business communication workplace communication bus

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,1. Employees prefer to receive bad news through the personal medium of email.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.3 - 1.3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: Communication Media Choices
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 12/4/2015 12:37 PM

2. A study of the ten characteristics that employers seek in employees identified communications as the number one skill.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 12/4/2015 12:38 PM

3. Employers report major deficiencies in the written and oral communication skills of new employees.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge

Copyright Cengage Learning. Powered by Cognero. Page 1

,DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM

4. Successful communication involves messages that are sent, received accurately, and understood.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM

5. The five components of communication are the need for communication, sender, message, audience, and response.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM

6. A communication need is one that forms within your own organization.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic

Copyright Cengage Learning. Powered by Cognero. Page 2

, STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM

7. Facial expressions such as frowns and smiles are nonverbal messages that you formulate in response to communication.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM

8. Written messages might be conveyed through a brochure, a blog posting, a web page, or a company newsletter.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM

9. Individual experiences, culture, and personality affect how the communication need translates into an actual message.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False

Copyright Cengage Learning. Powered by Cognero. Page 3

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TEST BANK FOR BUSINESS COMMUNICATION 1OTH EDITION BY NEWMAN

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