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Marketing Management summary of all papers- grade 8.7

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This document contains summaries for all the articles needed for the Marketing Management exam. Each article was read and summarised in the suggested categories: 1. What the paper is about, 2. Main Findings 3. Where the paper should be used in the Marketing Management Process 4. A brief description of the method The articles are: DeSwaan Arons,M., Vanden Driest,F.,&Weed,K. (2014).The Ultimate Marketing Machine. Harvard business review,4,55‐63 Spiller & Belogolova(2016). On Consumer Beliefs about Quality and Taste. Journal of Consumer Research. Gershoff & Frels (2015). What Makes It Green? The Role of Centrality of Green Attributes in Evaluations of the Greenness of Products. Journal of Marketing. Kushwaha, T., & Shankar, V. (2013). Are multichannel customers really more valuable? The moderating role of product category characteristics. Journal of Marketing, 77 (4), 67-85. Baxendale, S., Macdonald, E. K., & Wilson, H. N. (2015). The impact of different touchpoints on brand consideration. Journal of Retailing,91(2), 235-253. Stokburger-Sauer, N., Ratneshwar, S., & Sen, S. (2012). Drivers of consumer–brand identification. International Journal of Research in Marketing, 29(4), 406-418. Berger, J. & Iyengar (2013). Communication Channels and Word of Mouth: How the Medium Shapes the Message. Journal of Consumer Research. Müller,H., Vogt,B., &Kroll, E. B. (2012). To Be or Not to Be Price Conscious—a segment-based Analysis of Compromise Effects in Market‐Like Framings. Psychology & Marketing, 29 (2), 107-116. van Doorn & Verhoef (2011). Willingness to pay for organic products: Differences between virtue and vice foods. International Journal of Research in Marketing. Fuchs et al. (2015). The Handmade Effect: What's Love Got to Do with It? Journal of Marketing.

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Week 1

The
Ultimate
Marketing
Machine:




Author DeSwaan Arons, van den Driest, Weed
Title The Ultimate Marketing Machine


- Marketing practices have evolved drastically; to keep up, marketing
What the leaders should focus on how structures determine strategies.
paper is about - What separates the strategies and structures of superior marketing
organisations from the rest.
What makes for superior marketing:
For the marketing strategy
1.Big data: big data can be used to understand what and why consumers
are doing —> understanding of what consumers need
2. Purposeful Positioning: Effective delivery of functional, emotional,
and societal benefits at the same time, fine-tuned for the targeted
customers.
3. Total experience: creating costumer experiences (with stores,
packaging…) enhances the value of the product. Individual products<<
Main Findings total experience of the brand
Use data to understand what costumers need->position the company so
that the functional, emotional, and societal benefits are clear and
consistent-> create an all-encompassing brand experience
Within the company:
Embed marketing throughout the organisation->inspire costumers and
employees with brand purpose-> focus on objectives by maintaining
internal cohesiveness->create agile organisational structures, that can
mutate to leverage on global scale and be nimble->continuously build
capabilities

, Strategy formulation—> Targeting with Big Data, Positioning with
Where does the
Purposeful positioning,
paper fit in the
Tactical Programme Formulation-> 4ps, promotion with the total
MM process?
experience
1. Qualitative interviews with 350+ CEOs CMOs and agency heads.
2. CMOs roundtables.
Method 3. Online quantitative surveys with 10,000+ marketers from 92
countries, with 80+ questions
Division in under and over performers.

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