Answers | Latest Version | 2025/2026 |
Correct & Verified
What is the nurse’s priority action when managing a conflict between two staff members?
✔✔ Facilitate a calm, private conversation to explore and resolve the issue
What is the first step a nurse should take when receiving a verbal prescription from a provider?
✔✔ Write down the order and read it back for confirmation
What should a charge nurse do when assigning staff to a unit with multiple high-acuity patients?
✔✔ Match patient needs with the experience and skill level of the staff
What leadership style encourages teamwork and input from all staff members?
✔✔ Democratic leadership
What is the best response when a client refuses care that the nurse believes is beneficial?
✔✔ Respect the client's autonomy and document the refusal
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,What action demonstrates appropriate delegation by a registered nurse?
✔✔ Assigning a CNA to assist a stable patient with bathing while monitoring patient response
afterward
What is the nurse manager’s priority after noticing a pattern of medication errors on the unit?
✔✔ Investigate root causes and implement a safety-focused improvement plan
What should the nurse do if a team member performs a skill incorrectly?
✔✔ Intervene immediately to ensure patient safety and provide appropriate feedback afterward
What action should a nurse take when witnessing a coworker arriving consistently late to their
shift?
✔✔ Report the concern to the nurse manager after direct communication fails
What is the nurse’s responsibility during the handoff of a critical patient?
✔✔ Provide a concise, accurate report including condition changes and pending treatments
What is the most effective way for a nurse to manage their time during a busy shift?
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, ✔✔ Prioritize tasks based on urgency and delegate appropriately
What action by a nurse reflects accountability?
✔✔ Admitting to an error and following the reporting procedure
What should a nurse leader do when a new protocol causes staff confusion?
✔✔ Provide clarification, re-educate staff, and offer ongoing support
What principle supports the nurse prioritizing a client with shortness of breath over one
requesting pain medication?
✔✔ The ABC (Airway, Breathing, Circulation) framework
What is the most effective way for a nurse to resolve a disagreement with another team member?
✔✔ Use assertive communication to express concerns respectfully
What is the nurse's responsibility when a client's advance directive is not available in their chart?
✔✔ Notify the provider and clarify the client's wishes as soon as possible
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