WGU C232 Study Guide 2025/2026
QUESTIONS WITH CORRECT ANSWERS
What role does the planning function of human resource management play within
organizations? - ANSWER Strategic and short & medium range
planning Align human resources with strategic mission of organization
What role does the staffing function of human resource management play within
organizations? - ANSWER Recruiting and selection of people with
the needed skills of jobs within the organization
What are the types of employee compensation? - ANSWER Direct
and indirect
What is the role of performance appraisals? - ANSWER Measure and
monitor employee performance
How does HRM enhance human potential? - ANSWER Through
training and development
,HRM's work on improving the workplace environment focuses what two
environments? - ANSWER Physical and psychological
What must management be aware of in order to maintain effective work
relationships? - ANSWER Employee rights
What impact has globalization had on HR practices? - ANSWER HR
policies need international applicability and be cognizant (and inclusive) of other
cultures
What are the four implicit HR objectives? - ANSWER Improve
productivity Improve quality of work life Ensure legal compliance Foster ethical
behavior
How can HR managers make a significant contribution toward productivity
improvements? - ANSWER Work
organization-processes/distribution organization of work design Work design-
contents, methods, and relationships among jobs
,How do organizations improve the quality of work life? How have employees'
attitudes regarding involvement with their work shifted? - ANSWER
Greater involvement in work-enjoy more autonomy and chance to have input
Why is it important that HR mangers and personnel be familiar with the laws and
regulations? - ANSWER Protect employees, protect organizaiton,
and avoid liability
Define the term "moral philosophy." - ANSWER Principles, rules,
and values people use when deciding what is right or wrong
How can HR professionals create a culture where ethical behavior is encouraged? -
ANSWER Create a positive work environment Hiring ethical
individuals Provide ethical training Labeling and modeling ethical behavior
Creating a well-defined code of ethics Establishing a open-door policy Providing
an employee assisntance program
Define the term "business ethics." - ANSWER Values and principles
used to decide whether the collective behavior of an organization's members is
appropriate
, What are the six major trends have been identified as influencing the work
environment? - ANSWER Increased competition Costs and benefits
associated with HR utilization Productivity changes (changes in technology,
capital investment, economic changes, capital utilization, outsourcing, and
government policies
Internal Environment: Define "culture" and identify who shapes an organization's
culture. - ANSWER Organization's value system-identified people's
values and assumptions about their willingness to work, their ethics, and the way
they should be treated
Internal Environment: Define technology. - ANSWER Equipment
and knowledge used to produce goods and services
Internal Environment: How does technology influence an organization's structure?
- ANSWER Technology can influence how jobs are borken down
and the overall heirarchy--flat versus vertical
Internal Environment: Organizational size is an important factor in determining
________________. - ANSWER HR activities
QUESTIONS WITH CORRECT ANSWERS
What role does the planning function of human resource management play within
organizations? - ANSWER Strategic and short & medium range
planning Align human resources with strategic mission of organization
What role does the staffing function of human resource management play within
organizations? - ANSWER Recruiting and selection of people with
the needed skills of jobs within the organization
What are the types of employee compensation? - ANSWER Direct
and indirect
What is the role of performance appraisals? - ANSWER Measure and
monitor employee performance
How does HRM enhance human potential? - ANSWER Through
training and development
,HRM's work on improving the workplace environment focuses what two
environments? - ANSWER Physical and psychological
What must management be aware of in order to maintain effective work
relationships? - ANSWER Employee rights
What impact has globalization had on HR practices? - ANSWER HR
policies need international applicability and be cognizant (and inclusive) of other
cultures
What are the four implicit HR objectives? - ANSWER Improve
productivity Improve quality of work life Ensure legal compliance Foster ethical
behavior
How can HR managers make a significant contribution toward productivity
improvements? - ANSWER Work
organization-processes/distribution organization of work design Work design-
contents, methods, and relationships among jobs
,How do organizations improve the quality of work life? How have employees'
attitudes regarding involvement with their work shifted? - ANSWER
Greater involvement in work-enjoy more autonomy and chance to have input
Why is it important that HR mangers and personnel be familiar with the laws and
regulations? - ANSWER Protect employees, protect organizaiton,
and avoid liability
Define the term "moral philosophy." - ANSWER Principles, rules,
and values people use when deciding what is right or wrong
How can HR professionals create a culture where ethical behavior is encouraged? -
ANSWER Create a positive work environment Hiring ethical
individuals Provide ethical training Labeling and modeling ethical behavior
Creating a well-defined code of ethics Establishing a open-door policy Providing
an employee assisntance program
Define the term "business ethics." - ANSWER Values and principles
used to decide whether the collective behavior of an organization's members is
appropriate
, What are the six major trends have been identified as influencing the work
environment? - ANSWER Increased competition Costs and benefits
associated with HR utilization Productivity changes (changes in technology,
capital investment, economic changes, capital utilization, outsourcing, and
government policies
Internal Environment: Define "culture" and identify who shapes an organization's
culture. - ANSWER Organization's value system-identified people's
values and assumptions about their willingness to work, their ethics, and the way
they should be treated
Internal Environment: Define technology. - ANSWER Equipment
and knowledge used to produce goods and services
Internal Environment: How does technology influence an organization's structure?
- ANSWER Technology can influence how jobs are borken down
and the overall heirarchy--flat versus vertical
Internal Environment: Organizational size is an important factor in determining
________________. - ANSWER HR activities
