Santa Clara EMS Exam 1
What type of incidents are considered Level A? – answer A) Any deviation from EMS
agency policy/treatment protocol with pt harm
B) Medication or procedural errors with pt harm
What is the maximum time you must report a level A variance? - answer24 hours
(written form) and immediately to EMS duty chief via county communications
Who must be notified ASAP for a level A variance? – answer EMS duty chief of county
communications
What type of incidents are considered level B variances? – answer Any incidence that
does not result in pt harm, but is a deviation from EMS Agency policies, procedures,
and protocols.
What is the maximum time you must report a Level B variance? - answer5 business
days
What type of incidents are considered level C variances? - answerIncidents where the
responders provided outstanding care and went above and beyond the normal
expectations of responders
What is the time frame to report a level C variance? - answer7 business days
What form would you use to file a variance report? - answerElectronically
How will policy implementation be disseminated to you? - answeremail and paper
distribution at the station
What other resources do you have to find new policies and updates? - answerPaper
distribution at the station
When an MCI alert occurs with 5 or more patients is a PCR required? What would you
use in lieu of? - answerNo, use an Agency Approved MCI- Multi patient tracking tool
For inter-facility transports what form of communication is used for ring-downs? -
answerCell phone
What channel do you use for major alerts via the county radio? - answerEMS Command
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What type of incidents are considered Level A? – answer A) Any deviation from EMS
agency policy/treatment protocol with pt harm
B) Medication or procedural errors with pt harm
What is the maximum time you must report a level A variance? - answer24 hours
(written form) and immediately to EMS duty chief via county communications
Who must be notified ASAP for a level A variance? – answer EMS duty chief of county
communications
What type of incidents are considered level B variances? – answer Any incidence that
does not result in pt harm, but is a deviation from EMS Agency policies, procedures,
and protocols.
What is the maximum time you must report a Level B variance? - answer5 business
days
What type of incidents are considered level C variances? - answerIncidents where the
responders provided outstanding care and went above and beyond the normal
expectations of responders
What is the time frame to report a level C variance? - answer7 business days
What form would you use to file a variance report? - answerElectronically
How will policy implementation be disseminated to you? - answeremail and paper
distribution at the station
What other resources do you have to find new policies and updates? - answerPaper
distribution at the station
When an MCI alert occurs with 5 or more patients is a PCR required? What would you
use in lieu of? - answerNo, use an Agency Approved MCI- Multi patient tracking tool
For inter-facility transports what form of communication is used for ring-downs? -
answerCell phone
What channel do you use for major alerts via the county radio? - answerEMS Command
92
