TIPS Certification Exam | study guide –
100% Verified Questions and Answers
2025 rated A+
Which behavioral cue would a guest who becomes overly friendly and very talkative while in your
establishment be exhibiting? Lowered inhibitions
Impaired judgment
Slowed reactions
Loss of coordination - Answer- Impaired judgment
What measurement do states use for determining Driving While Intoxicated (DWI) or Driving Under the
Influence (DUI)?
Speed limit
Blood Alcohol Content (BAC)
Behavioral cues
Intoxication rate factors - Answer- Blood Alcohol Content (BAC)
How do behavioral cues help you as a server of alcohol?
Behavioral cues help you relate to your guests more effectively.
Behavioral cues can tell you whether or not a guest is visibly intoxicated.
Behavioral cues can indicate when a guest is going to stiff you on the bill.
Behavioral cues can show you which kinds of drinks to suggest to a particular guest. - Answer-
3 Types of Illegal Alcohol Sales - Answer- 1. Underage - guests under 21
2. Third Party - guests who are buying for someone underage
3. Visibly Intoxicated
2 Kinds of Law Covering Liability for Servers of Alcohol - Answer- 1. Common Negligence Laws
2. Dram Shop Liability Laws
,Common Negligence Laws - Answer- 1. Not specific to alcohol
2. Can involve illegal alcohol sales
3. Based on Court Cases
4. Sets a standard for what "reasonable person would do"
5. Every jurisdiction
Dram Shop Liability Laws - Answer- 1. Specific to alcohol sales.
2. Applies to owners of license and their employees.
3. Explain expectations for preventing illegal alcohol sales
4. Set monetary limits for financial judgements in lawsuits
5. Some jurisdictions
Select all the pieces of information you would want to include on an Incident Report Form.
Description of guest
Weather at time of incident
Time of incident
Reasonable efforts used
Names of witnesses
Music that was playing during the incident
Manager on duty - Answer-
If a guest is not showing any behavioral cues, then his or her BAC level must be below the legal limit.
True
False - Answer-
If a guest cannot produce a second form of ID when you ask for one, you should refuse service.
True
False - Answer-
, What should you do if you have checked two forms of identification but still have doubts about serving
alcohol?
Refuse service.
Serve the guest. - Answer-
Increasing one's rate of drinking over the course of an evening can be considered impaired judgment.
True
False - Answer-
local liquor board - Answer- government entity that regulates alcohol sales
Reasonable Efforts - Answer- Steps to prevent illegal alcohol sales and their consequences
Benefits of Using Reasonable Efforts - Answer- 1. Protect yourself from penalty and liability
3 Examples of Reasonable Efforts - Answer- 1. Follow safe serve guidelines
2. Call a cab
3. Suggest food
4. Get trained
5. Check ID
6. Refuse service
7. Call the police
8. Place a sign
9. Suggest non-alcohol drinks
ID's that not acceptable - Answer- Expired ID's for when guests look underage
Any sign that the ID has been altered
What is the best way to prevent underage alcohol sales?
Ask the guest's friends to vouch for him or her.
100% Verified Questions and Answers
2025 rated A+
Which behavioral cue would a guest who becomes overly friendly and very talkative while in your
establishment be exhibiting? Lowered inhibitions
Impaired judgment
Slowed reactions
Loss of coordination - Answer- Impaired judgment
What measurement do states use for determining Driving While Intoxicated (DWI) or Driving Under the
Influence (DUI)?
Speed limit
Blood Alcohol Content (BAC)
Behavioral cues
Intoxication rate factors - Answer- Blood Alcohol Content (BAC)
How do behavioral cues help you as a server of alcohol?
Behavioral cues help you relate to your guests more effectively.
Behavioral cues can tell you whether or not a guest is visibly intoxicated.
Behavioral cues can indicate when a guest is going to stiff you on the bill.
Behavioral cues can show you which kinds of drinks to suggest to a particular guest. - Answer-
3 Types of Illegal Alcohol Sales - Answer- 1. Underage - guests under 21
2. Third Party - guests who are buying for someone underage
3. Visibly Intoxicated
2 Kinds of Law Covering Liability for Servers of Alcohol - Answer- 1. Common Negligence Laws
2. Dram Shop Liability Laws
,Common Negligence Laws - Answer- 1. Not specific to alcohol
2. Can involve illegal alcohol sales
3. Based on Court Cases
4. Sets a standard for what "reasonable person would do"
5. Every jurisdiction
Dram Shop Liability Laws - Answer- 1. Specific to alcohol sales.
2. Applies to owners of license and their employees.
3. Explain expectations for preventing illegal alcohol sales
4. Set monetary limits for financial judgements in lawsuits
5. Some jurisdictions
Select all the pieces of information you would want to include on an Incident Report Form.
Description of guest
Weather at time of incident
Time of incident
Reasonable efforts used
Names of witnesses
Music that was playing during the incident
Manager on duty - Answer-
If a guest is not showing any behavioral cues, then his or her BAC level must be below the legal limit.
True
False - Answer-
If a guest cannot produce a second form of ID when you ask for one, you should refuse service.
True
False - Answer-
, What should you do if you have checked two forms of identification but still have doubts about serving
alcohol?
Refuse service.
Serve the guest. - Answer-
Increasing one's rate of drinking over the course of an evening can be considered impaired judgment.
True
False - Answer-
local liquor board - Answer- government entity that regulates alcohol sales
Reasonable Efforts - Answer- Steps to prevent illegal alcohol sales and their consequences
Benefits of Using Reasonable Efforts - Answer- 1. Protect yourself from penalty and liability
3 Examples of Reasonable Efforts - Answer- 1. Follow safe serve guidelines
2. Call a cab
3. Suggest food
4. Get trained
5. Check ID
6. Refuse service
7. Call the police
8. Place a sign
9. Suggest non-alcohol drinks
ID's that not acceptable - Answer- Expired ID's for when guests look underage
Any sign that the ID has been altered
What is the best way to prevent underage alcohol sales?
Ask the guest's friends to vouch for him or her.
