, Chapter1.TheExceptionalManager:WhatYouDo, How i.d i.d i.d i.d i.d i.d i.d i.d
i.d You Do It i.d i.d
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
1) At times, to be efficient in management means NOT usingresources in the most cost-
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
effective way.
i.d i.d
⊚ true
⊚ false
2) Organizations can gain a competitive advantage simplybymatchingtheircompetition in i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
terms of cutting costs and responsiveness to employees.
i.d i.d i.d i.d i.d i.d i.d i.d
⊚ true
⊚ false
3) Innovation in business is defined as seekingways to deliver less costlygoods but in
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
similar ways, maintaining employee morale.
i.d i.d i.d i.d i.d
⊚ true
⊚ false
4) Telecommutinghas been found to enhance employee satisfaction and performance. i.d i.d i.d i.d i.d i.d i .d i.d i.d
⊚ true
⊚ false
,5) Jorge is developing a new employee schedule for his landscaping business due to the
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
increasein customer callsduringthe summer. Whiledoing this, Jorge is involved in organizing.
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
⊚ true
⊚ false
6) Amber, a district manager for a large restaurant chain, is comparing the goals of her
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
restaurants with recent sales. She knows that two restaurants are underperforming, so she plans on
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
meeting with those managers to discuss corrective action; this process is the controlling managerial
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
function.
i.d
⊚ true
⊚ false
7) Tia works for a line of high-end fashion clothing stores. In her role, she makes strategic long-
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
term decisions about her company’soverall direction, and she createsthe overall corporate goals,
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
policies, and strategies. In light of these tasks, Tia must be a middle manager.
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
⊚ true
⊚ false
8) Leonardo is a district manager who oversees several store managers in a national chain of i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
retailers. Leonardo reports directly to the vice president of stores and marketing, a member of top
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
management. Leonardo is a middle manager.
i.d i.d i.d i.d i.d i.d
, ⊚ true
⊚ false
9) Mintzbergconcluded that managers playthree broad types of roles: interpersonal,
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
analytical, and critical.
i.d i.d i.d
⊚ true
⊚ false
10) It’s your responsibilityto manage your career, but others can also make it happen.
i .d i.d i.d i.d i.d i.d i.d i.d i.d i .d i.d i.d i.d
⊚ true
⊚ false
MULTIPLE CHOICE - Choose the one alternativethat best completes the statement or answers
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
the question.
i.d i.d
11) Which one of the following is one way to think about management?
i.d i.d i .d i.d i.d i.d i.d i.d i.d i.d i.d
A) efficiencyin motion i.d i.d
B) the science of helping people
i.d i.d i.d i.d
C) the science of accomplishing things
i.d i.d i.d i.d
D) the art of getting things done through people
i.d i.d i.d i.d i.d i.d i.d
E) the science of synergy
i.d i.d i.d
i.d You Do It i.d i.d
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
1) At times, to be efficient in management means NOT usingresources in the most cost-
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
effective way.
i.d i.d
⊚ true
⊚ false
2) Organizations can gain a competitive advantage simplybymatchingtheircompetition in i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
terms of cutting costs and responsiveness to employees.
i.d i.d i.d i.d i.d i.d i.d i.d
⊚ true
⊚ false
3) Innovation in business is defined as seekingways to deliver less costlygoods but in
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
similar ways, maintaining employee morale.
i.d i.d i.d i.d i.d
⊚ true
⊚ false
4) Telecommutinghas been found to enhance employee satisfaction and performance. i.d i.d i.d i.d i.d i.d i .d i.d i.d
⊚ true
⊚ false
,5) Jorge is developing a new employee schedule for his landscaping business due to the
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
increasein customer callsduringthe summer. Whiledoing this, Jorge is involved in organizing.
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
⊚ true
⊚ false
6) Amber, a district manager for a large restaurant chain, is comparing the goals of her
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
restaurants with recent sales. She knows that two restaurants are underperforming, so she plans on
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
meeting with those managers to discuss corrective action; this process is the controlling managerial
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
function.
i.d
⊚ true
⊚ false
7) Tia works for a line of high-end fashion clothing stores. In her role, she makes strategic long-
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
term decisions about her company’soverall direction, and she createsthe overall corporate goals,
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
policies, and strategies. In light of these tasks, Tia must be a middle manager.
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
⊚ true
⊚ false
8) Leonardo is a district manager who oversees several store managers in a national chain of i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
retailers. Leonardo reports directly to the vice president of stores and marketing, a member of top
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
management. Leonardo is a middle manager.
i.d i.d i.d i.d i.d i.d
, ⊚ true
⊚ false
9) Mintzbergconcluded that managers playthree broad types of roles: interpersonal,
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
analytical, and critical.
i.d i.d i.d
⊚ true
⊚ false
10) It’s your responsibilityto manage your career, but others can also make it happen.
i .d i.d i.d i.d i.d i.d i.d i.d i.d i .d i.d i.d i.d
⊚ true
⊚ false
MULTIPLE CHOICE - Choose the one alternativethat best completes the statement or answers
i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d i.d
the question.
i.d i.d
11) Which one of the following is one way to think about management?
i.d i.d i .d i.d i.d i.d i.d i.d i.d i.d i.d
A) efficiencyin motion i.d i.d
B) the science of helping people
i.d i.d i.d i.d
C) the science of accomplishing things
i.d i.d i.d i.d
D) the art of getting things done through people
i.d i.d i.d i.d i.d i.d i.d
E) the science of synergy
i.d i.d i.d
