Therapeutic Communication Final Exam
Questions and Answers | Latest Version
| 2025/2026 | Correct & Verified
What is the most therapeutic response when a client says, "I feel like giving up"?
✔✔ "It sounds like you’re feeling hopeless. Can you tell me more about that?"
How should a nurse respond when a client expresses anger about being hospitalized?
✔✔ "It’s okay to feel angry. What’s making you feel this way?"
A client says, "Nobody understands me." What is a therapeutic way for the nurse to respond?
✔✔ "Help me understand what you’re feeling right now."
How should a nurse respond when a client begins crying during a conversation?
✔✔ "It’s alright to cry. I’m here with you."
What is an example of using silence therapeutically?
✔✔ The nurse remains quietly present, allowing the client time to gather thoughts.
1
,What is the best way to promote communication with a client who is withdrawn?
✔✔ Offer presence and gently invite the client to share when ready.
What does it mean when a nurse says, "Let’s go back to something you mentioned earlier"?
✔✔ The nurse is using the therapeutic technique of focusing.
When a nurse repeats part of what the client said, which technique is being used?
✔✔ Restating.
What is a therapeutic response to a client who says, "I can’t handle the stress anymore"?
✔✔ "You’re feeling overwhelmed. What part feels the hardest right now?"
How should the nurse respond when a client says, "I don’t want to talk right now"?
✔✔ "That’s okay. I’ll be here if you decide you want to talk later."
What communication technique is being used when the nurse encourages the client to continue
sharing?
✔✔ Offering general leads.
2
, What is an example of providing information therapeutically?
✔✔ "This medication may make you feel sleepy at first."
How should the nurse respond to a client saying, "I think my life has no meaning"?
✔✔ "That sounds really painful. Would you like to talk more about what’s been going on?"
How can a nurse show empathy without offering false reassurance?
✔✔ "This seems very hard for you, and your feelings are valid."
A client asks, "What would you do if you were in my situation?" What should the nurse say?
✔✔ "I can’t decide for you, but I can help you explore your options."
How does the nurse use summarizing at the end of a conversation?
✔✔ "We talked about your feelings of anxiety and your plan to speak with your doctor
tomorrow."
A client states, "I’m scared about the surgery." What is the best therapeutic response?
3
Questions and Answers | Latest Version
| 2025/2026 | Correct & Verified
What is the most therapeutic response when a client says, "I feel like giving up"?
✔✔ "It sounds like you’re feeling hopeless. Can you tell me more about that?"
How should a nurse respond when a client expresses anger about being hospitalized?
✔✔ "It’s okay to feel angry. What’s making you feel this way?"
A client says, "Nobody understands me." What is a therapeutic way for the nurse to respond?
✔✔ "Help me understand what you’re feeling right now."
How should a nurse respond when a client begins crying during a conversation?
✔✔ "It’s alright to cry. I’m here with you."
What is an example of using silence therapeutically?
✔✔ The nurse remains quietly present, allowing the client time to gather thoughts.
1
,What is the best way to promote communication with a client who is withdrawn?
✔✔ Offer presence and gently invite the client to share when ready.
What does it mean when a nurse says, "Let’s go back to something you mentioned earlier"?
✔✔ The nurse is using the therapeutic technique of focusing.
When a nurse repeats part of what the client said, which technique is being used?
✔✔ Restating.
What is a therapeutic response to a client who says, "I can’t handle the stress anymore"?
✔✔ "You’re feeling overwhelmed. What part feels the hardest right now?"
How should the nurse respond when a client says, "I don’t want to talk right now"?
✔✔ "That’s okay. I’ll be here if you decide you want to talk later."
What communication technique is being used when the nurse encourages the client to continue
sharing?
✔✔ Offering general leads.
2
, What is an example of providing information therapeutically?
✔✔ "This medication may make you feel sleepy at first."
How should the nurse respond to a client saying, "I think my life has no meaning"?
✔✔ "That sounds really painful. Would you like to talk more about what’s been going on?"
How can a nurse show empathy without offering false reassurance?
✔✔ "This seems very hard for you, and your feelings are valid."
A client asks, "What would you do if you were in my situation?" What should the nurse say?
✔✔ "I can’t decide for you, but I can help you explore your options."
How does the nurse use summarizing at the end of a conversation?
✔✔ "We talked about your feelings of anxiety and your plan to speak with your doctor
tomorrow."
A client states, "I’m scared about the surgery." What is the best therapeutic response?
3
