Therapeutic Communication: Chapter 7
Questions and Answers | Latest Version
| 2025/2026 | Correct & Verified
A nurse is practicing active listening. Which behavior best demonstrates this skill?
A. Writing notes during the conversation
✔✔ B. Nodding and maintaining eye contact while the client speaks
C. Asking several questions rapidly
D. Giving advice when the client pauses
Which of the following is an example of the nurse using **open-ended questioning**?
A. “Are you in pain right now?”
✔✔ B. “Can you describe how you’ve been feeling lately?”
C. “Do you want your medication now?”
D. “Is your headache gone?”
A client says, “I don’t think anyone cares about me.” Which nurse response is most therapeutic?
A. “That’s not true.”
✔✔ B. “It sounds like you’re feeling very alone right now.”
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, C. “Try not to think that way.”
D. “Everyone cares about someone.”
What is the purpose of using silence in therapeutic communication?
✔✔ A. It allows the client time to think and reflect.
B. It makes the nurse appear more powerful.
C. It pushes the client to speak up quickly.
D. It ends uncomfortable conversations.
Which statement by the nurse reflects **paraphrasing**?
✔✔ A. “So what I hear you saying is that you’re feeling overwhelmed by work?”
B. “You should take time off from work.”
C. “Why are you letting work stress you out?”
D. “You need to relax more.”
Which response shows the nurse is using the technique of **focusing**?
A. “Why don’t we talk about something else?”
✔✔ B. “Let’s go back to what you said about your anxiety worsening.”
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Questions and Answers | Latest Version
| 2025/2026 | Correct & Verified
A nurse is practicing active listening. Which behavior best demonstrates this skill?
A. Writing notes during the conversation
✔✔ B. Nodding and maintaining eye contact while the client speaks
C. Asking several questions rapidly
D. Giving advice when the client pauses
Which of the following is an example of the nurse using **open-ended questioning**?
A. “Are you in pain right now?”
✔✔ B. “Can you describe how you’ve been feeling lately?”
C. “Do you want your medication now?”
D. “Is your headache gone?”
A client says, “I don’t think anyone cares about me.” Which nurse response is most therapeutic?
A. “That’s not true.”
✔✔ B. “It sounds like you’re feeling very alone right now.”
1
, C. “Try not to think that way.”
D. “Everyone cares about someone.”
What is the purpose of using silence in therapeutic communication?
✔✔ A. It allows the client time to think and reflect.
B. It makes the nurse appear more powerful.
C. It pushes the client to speak up quickly.
D. It ends uncomfortable conversations.
Which statement by the nurse reflects **paraphrasing**?
✔✔ A. “So what I hear you saying is that you’re feeling overwhelmed by work?”
B. “You should take time off from work.”
C. “Why are you letting work stress you out?”
D. “You need to relax more.”
Which response shows the nurse is using the technique of **focusing**?
A. “Why don’t we talk about something else?”
✔✔ B. “Let’s go back to what you said about your anxiety worsening.”
2
