ATI Therapeutic Communication Test Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

ATI Therapeutic Communication Test Questions and Answers | Latest Version | 2025/2026 | Correct & Verified Why is it important for the nurse to maintain confidentiality during therapeutic communication? It helps build trust and ensures client safety How can a nurse demonstrate empathy during a conversation? By acknowledging and reflecting the client’s emotions without judgment What nonverbal behavior can show the nurse is actively listening? Maintaining eye contact and nodding occasionally Why should the nurse avoid giving unsolicited advice during communication? Because it can interfere with the client’s own problem-solving process What is the role of silence in therapeutic communication? To give the client time to think and express feelings 2 How can the nurse clarify a client’s vague statement? By asking the client to explain or give examples Why is it important for the nurse to use simple, clear language with clients? To ensure the client understands and can participate in their care What should a nurse do if a client becomes angry during a session? Remain calm and allow the client to express feelings without interruption How does reflective listening benefit therapeutic communication? It helps the client feel heard and understood Why should the nurse avoid interrupting a client during communication? Because it can cause frustration and block expression How can the nurse handle a client who changes the subject repeatedly? Gently redirect the conversation back to the main topic 3 What is the purpose of summarizing at the end of a session? To review key points and confirm understanding Why should the nurse avoid using medical jargon when speaking with clients? Because it may confuse or alienate the client How can the nurse encourage a client to share more details? By using open-ended questions and positive body language What should the nurse do if a client refuses to communicate? Respect the client’s choice and provide opportunities to talk later Why is it important to consider cultural differences in therapeutic communication? Because cultural norms affect how clients express and interpret messages What is the effect of maintaining appropriate physical distance during communication? It helps the client feel comfortable and respected 4 How can the nurse support a client who is grieving during a conversation? By offering presence, listening, and validating feelings Why is self-awareness important for nurses during therapeutic communication? To prevent personal biases from interfering with