NCFE Diploma in Travel and Tourism
Unit 1: UK Travel and Tourism Industry
LO2: Explain UK travel and tourism
organisations, their ownership and
interrelationships.
Introduction
1
, This fact file will highlight Travel and tourism organisations public, private and
voluntary agency, they are essential components of the industry, facilitating the
movement of people for leisure and business. They include travel agencies, which
help customers plan trips; tour operators, who create packages tours; hotels,
providing accommodations; and airlines, responsible for transportation. These
organisations collaborate to enhance travel experiences while promoting
sustainability and contributing to economic growth in various regions.
Public Organisation
Public organisations in travel and tourism are typically owned and operated by
government entities. Their primary aim is to promote tourism, enhance public
welfare, support economic development in their regions. Objectives often include
preserving cultural heritage, providing accessible tourism services, and ensuring
sustainable practices. The source of revenue for public organisations can
include government funding, grants, and sometimes fees from services provided,
such as entry fees to national parks or tourism- related activities. They often
interrelate with private organisations, local businesses, and community groups to
create a cohesive tourism strategy.
These relationships are formed through partnerships, collaborations, and joint
initiatives aimed at promoting destinations and improving services. The benefits of
these relationships include enhanced visitor experiences, increased funding for
tourism projects, shared resources, and a stronger overall tourism infrastructure,
which can lead to higher visitor satisfaction and economic growth.
Private Organisation
Private organisations are owned by individuals or groups and operate for profit. Their
main aims include maximising customer satisfaction, generating revenue, and
offering unique travel experiences. Objectives often focus on market
competitiveness, innovation, and customer loyalty.
The source of revenue for these organisations typically come from service fees,
sales of travel-related services. They often form interrelationships with other
businesses, such as airlines, hotels, and local attractions, through partnerships,
collaborations, and marketing agreements.
These relationships are beneficial as they allow private organisations to offer
comprehensive packages, enhance customer experiences, and share marketing
costs. Additionally, collaboration can lead to increased visibility and access to a
broader customer base, ultimately driving growth and profitability in the travel and
tourism sector.
Voluntary Organisation
Voluntary organisations are typically non-profit entities that are owned and managed
by volunteers or community members. Their primary aims include promoting tourism,
preserving local culture and heritage, and supporting community development.
2
Unit 1: UK Travel and Tourism Industry
LO2: Explain UK travel and tourism
organisations, their ownership and
interrelationships.
Introduction
1
, This fact file will highlight Travel and tourism organisations public, private and
voluntary agency, they are essential components of the industry, facilitating the
movement of people for leisure and business. They include travel agencies, which
help customers plan trips; tour operators, who create packages tours; hotels,
providing accommodations; and airlines, responsible for transportation. These
organisations collaborate to enhance travel experiences while promoting
sustainability and contributing to economic growth in various regions.
Public Organisation
Public organisations in travel and tourism are typically owned and operated by
government entities. Their primary aim is to promote tourism, enhance public
welfare, support economic development in their regions. Objectives often include
preserving cultural heritage, providing accessible tourism services, and ensuring
sustainable practices. The source of revenue for public organisations can
include government funding, grants, and sometimes fees from services provided,
such as entry fees to national parks or tourism- related activities. They often
interrelate with private organisations, local businesses, and community groups to
create a cohesive tourism strategy.
These relationships are formed through partnerships, collaborations, and joint
initiatives aimed at promoting destinations and improving services. The benefits of
these relationships include enhanced visitor experiences, increased funding for
tourism projects, shared resources, and a stronger overall tourism infrastructure,
which can lead to higher visitor satisfaction and economic growth.
Private Organisation
Private organisations are owned by individuals or groups and operate for profit. Their
main aims include maximising customer satisfaction, generating revenue, and
offering unique travel experiences. Objectives often focus on market
competitiveness, innovation, and customer loyalty.
The source of revenue for these organisations typically come from service fees,
sales of travel-related services. They often form interrelationships with other
businesses, such as airlines, hotels, and local attractions, through partnerships,
collaborations, and marketing agreements.
These relationships are beneficial as they allow private organisations to offer
comprehensive packages, enhance customer experiences, and share marketing
costs. Additionally, collaboration can lead to increased visibility and access to a
broader customer base, ultimately driving growth and profitability in the travel and
tourism sector.
Voluntary Organisation
Voluntary organisations are typically non-profit entities that are owned and managed
by volunteers or community members. Their primary aims include promoting tourism,
preserving local culture and heritage, and supporting community development.
2
