operations management creating value along the supply chain 9th edition

TEST BANK n




Operations Management Creating Value Along
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n the Supply Chain, 11th Edition (Russell)Verified
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n Chapters 1 - 17, Complete
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Operations Management Creating Value Along the Supply Chain
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,TABLE OF CONTENTS N N




1 Introduction to Operations and Supply Chain Management
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2 Quality Management
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3 Statistical Process Control
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S3 Operational Decision-Making Tools: Acceptance Sampling
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4 Product Design
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5 Service Design
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6 Processes and Technology
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7 Capacity and Facilities Design
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S7 Operational Decision-Making Tools: Facility Location Models
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8 Human Resources
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S8 Operational Decision-Making Tools: Work Measurement
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9 Project Management
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10 Supply Chain Management Strategy and Design
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11 Global Supply Chain Procurement and Distribution
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S11 Operational Decision-Making Tools: Transportation and Transshipment Models
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12 Forecasting
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13 Inventory Management
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S13 Operational Decision-Making Tools: Simulation
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14 Sales and Operations Planning
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S14 Operational Decision-Making Tools: Linear Programming
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15 Resource Planning Systems
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16 Lean Production Systems
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17 Scheduling
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Operations Management Creating Value Along the Supply Chain
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, Operations Management Creating Value Along the Supply Chain 11th n n n n n n n n




EditionRoberta S. Russell, Bernard W. Taylor n n n n n n n




Concept Check Questions for Learning Objectives n n n n n




Chapter 1 – Introduction to Operations and Supply Chain Management n n n n n n n n n




The Operations Function
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1. The operations function interacts with
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a. Marketing
b. Suppliers
c. Human resources n




d. Finance
e. All of the above n n n




Difficulty:
EasyAnswer: d
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2. Operations is often described as n n n n




a. the creative core of an organization n n n n n




b. a transformation process n n




c. the source of firm profitability n n n n




d. all of the above n n n




Difficulty:
EasyAnswer: b
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The Evolution of Operations and Supply Chain Management
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1. n helped to enable the Industrial Revolution.
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a. Linear programming n




b. Quality circles n




c. Interchangeable parts n




d. The Internetn




Difficulty:
EasyAnswer: c
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2. The Principles of Scientific Management were proposed by
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a. Adam Smith n




b. Henry Ford n




c. Frederick Taylor n




Operations Management Creating Value Along the Supply Chain
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, d. Elton Mayo n




Difficulty:
EasyAnswer: c
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3. Supply chain management emerged as
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a. companies started to outsource production n n n n




b. the number of suppliers for each company grew n n n n n n n




c. globalization expanded the reach of suppliers and customers n n n n n n n




d. all of the above n n n




Difficulty:
EasyAnswer: d
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4. The quality revolution was brought to us by
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a. Germany
b. Japan
c. China
d. Mexico

Difficulty:
EasyAnswer: b
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Globalization
1. Globalization has grown rapidly due to n n n n n




a. World trade agreements n n




b. The Internet n




c. Outsourcing
d. All of the above n n n




Difficulty:
EasyAnswer: d
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2. Which of the following countries has the highest hourly wage rate?
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a. Norway
b. U.S.
c. Germany
d. South Korea n




Difficulty:
ModerateAnswer: a
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3. Companies go global to n n n




a. take advantage of favorable costs n n n n




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