PGA PGM 3.0 LEVEL 2 GOLF OPS EXAM PRACTICE
LATEST UPDATE 2025 WITH COMPREHENSIVE
QUESTIONS AND VERIFIED ANSWERS|ALREADY
GRADED A+
What is an internal intersection? - CORRECT ANSWER-Answer The facility within itself
How should the GM use significant work when directing the merchandiser to do spot audits? -
CORRECT ANSWER-Answer Explain the feedback and consequences
,What is used when the HP gives freedom to the AP to run the member guest? - CORRECT ANSWER-
Answer Autonomy
How can managers communicate they want to work with the performer to ensure success in the task? -
CORRECT ANSWER-Answer The feedback is clear
What two factors determine the delegation of a task? - CORRECT ANSWER-Answer Willingness and
capability
Enthusiastic and unexperienced? - CORRECT ANSWER-Answer Directing
Enthusiastic and experienced? - CORRECT ANSWER-Answer Supporting
Unenthusiastic and experienced? - CORRECT ANSWER-Answer Involving
Unenthusiastic and unexperienced? - CORRECT ANSWER-Answer Convincing
What guideline is taken when the convincing strategy is used due to resistance? - CORRECT ANSWER-
Answer Help overcome resistance and give resources to do job
What is used when the HP only offers solutions when requested? - CORRECT ANSWER-Answer
Supporting
What is the managers role in the supporting strategy? - CORRECT ANSWER-Answer Give control to
performer
What increases the changes of finding a solution that satisfies all parties? - CORRECT ANSWER-Answer
Address the problem early
What operates most with the FB team? - CORRECT ANSWER-Answer Tournament ops
, What is so important that FB and tournament ops are closely tied? - CORRECT ANSWER-Answer
Revenue
What aspect of a facility is tied to the marketing and promotion that differs from its competitors? -
CORRECT ANSWER-Answer Brand
What is an example of and external intersection? - CORRECT ANSWER-Answer Dining options
What is the difference between FB and retail? - CORRECT ANSWER-Answer Receiving process
What must the manager and employee agree upon in joint problem solving? -Answer Specific actions -
CORRECT ANSWER-
Answer Specific actions - CORRECT ANSWER-
What is one of the mangers goals in joint problem solving? - CORRECT ANSWER-Answer Give clear
expectations and narrow the gap between expectations and results
What stage of the 4 Stage Problem Solving Sequence gives performer the chance to take ownership of
the problem? - CORRECT ANSWER-Answer Stage 3, Final Decision Making
What is the timetable difference between reinforced and joint problem solving? - CORRECT ANSWER-
Answer Shorter because the problem is urgent
How is the managers demeanor during reinforced problem solving? - CORRECT ANSWER-Answer
Mentor, be more assertive
What is used during the final decision - CORRECT ANSWER-making stage? - Answer Directing strategy
LATEST UPDATE 2025 WITH COMPREHENSIVE
QUESTIONS AND VERIFIED ANSWERS|ALREADY
GRADED A+
What is an internal intersection? - CORRECT ANSWER-Answer The facility within itself
How should the GM use significant work when directing the merchandiser to do spot audits? -
CORRECT ANSWER-Answer Explain the feedback and consequences
,What is used when the HP gives freedom to the AP to run the member guest? - CORRECT ANSWER-
Answer Autonomy
How can managers communicate they want to work with the performer to ensure success in the task? -
CORRECT ANSWER-Answer The feedback is clear
What two factors determine the delegation of a task? - CORRECT ANSWER-Answer Willingness and
capability
Enthusiastic and unexperienced? - CORRECT ANSWER-Answer Directing
Enthusiastic and experienced? - CORRECT ANSWER-Answer Supporting
Unenthusiastic and experienced? - CORRECT ANSWER-Answer Involving
Unenthusiastic and unexperienced? - CORRECT ANSWER-Answer Convincing
What guideline is taken when the convincing strategy is used due to resistance? - CORRECT ANSWER-
Answer Help overcome resistance and give resources to do job
What is used when the HP only offers solutions when requested? - CORRECT ANSWER-Answer
Supporting
What is the managers role in the supporting strategy? - CORRECT ANSWER-Answer Give control to
performer
What increases the changes of finding a solution that satisfies all parties? - CORRECT ANSWER-Answer
Address the problem early
What operates most with the FB team? - CORRECT ANSWER-Answer Tournament ops
, What is so important that FB and tournament ops are closely tied? - CORRECT ANSWER-Answer
Revenue
What aspect of a facility is tied to the marketing and promotion that differs from its competitors? -
CORRECT ANSWER-Answer Brand
What is an example of and external intersection? - CORRECT ANSWER-Answer Dining options
What is the difference between FB and retail? - CORRECT ANSWER-Answer Receiving process
What must the manager and employee agree upon in joint problem solving? -Answer Specific actions -
CORRECT ANSWER-
Answer Specific actions - CORRECT ANSWER-
What is one of the mangers goals in joint problem solving? - CORRECT ANSWER-Answer Give clear
expectations and narrow the gap between expectations and results
What stage of the 4 Stage Problem Solving Sequence gives performer the chance to take ownership of
the problem? - CORRECT ANSWER-Answer Stage 3, Final Decision Making
What is the timetable difference between reinforced and joint problem solving? - CORRECT ANSWER-
Answer Shorter because the problem is urgent
How is the managers demeanor during reinforced problem solving? - CORRECT ANSWER-Answer
Mentor, be more assertive
What is used during the final decision - CORRECT ANSWER-making stage? - Answer Directing strategy
