NCCT MEDICAL ASSISTANT EXAM QUESTIONS AND
ANSWERS LATEST UPDATE
patient information in a medical record
Flow charts, progress notes, and narrative notation are all examples of
employ less than 25 full-time employees
ASCA requires that hospital claims submitted to Medicare Part A and B must be
submitted electronically, but will accept non-electronic claims on behalf of providers that
transforming medical information into a permanent document
Which of the following is the role of a medical transcriptionist in the health care setting?
days
Hospitalization benefits under insurance plans are usually limited to a total monetary
amount or a maximum number of
"No, the medical records belong to the practice, but you have the right to a copy."
The medical office assistant is confronted by a patent who wants the practice to turn
over her medical records. The assistant's correct response should be
requesting permission before placing a caller on hold, speaking clearly with a
pleasant tone, verifying the patent's full name and date of birth
Which of the following actions by the medical office assistant reflects proper telephone
technique? (Select the three (3) correct answers.)
the name of the person calling,
the caller's return telephone number,
the date and time of the call
Which of the following pieces of information should be included when taking a routine
telephone message? (Select the three (3) correct answers.)
Create an addendum because the new information must be connected to the
original note
A patient present to the outpatient department for a chest x-ray and sputum culture. The
patient was referred from his primary care physician for a long-term cough. The resident
physician provides the initial interpretation of the x-ray film and states "pneumonia" and
signs the report. Seven days later the sputum culture indicates a streptococcal infection.
Which of the following actions should the medical office assistant take?
, do-not-resuscitate (DNR) orders
living-wills
health care proxies
Which of the following are typically included in an advance directive? (Select the three
(3) correct answers.)
state and federal guidelines
A medical office assistant's knowledge of a statute of limitations for collecting an
overdue account is an example of managing the collections process while complying
with
explain the non-coverage billing policies
A patient has refused to pay for a medical procedure that was performed six months
ago. The medical procedure was not listed under the patent's schedule of benefits, and
she is now fully responsible for all costs. Her account has now been turned over to a
collection agency. This scenario is most likely an example of failure of the medical office
assistant to properly
discharge summary report
Which of the following medical reports includes patient demographic information, dates
of hospitalization, reason for hospitalization, brief history, significant findings from
examinations and tests, course of treatment, final condition of the patient, and final
diagnosis?
It is the principal medical record used in healthcare facilities.
Which of the following is a characteristic of an EMR system used by a medical office?
E - code
Which of the following codes is added to explain the cause of injury
insurance allowed amount.
When posting an insurance payment via and EOB, the amount that is considered
contractual is the
CMS-1500
When filing an electronic insurance claim, the medical office assistant processes which
of the following forms?
being able to generate a superbill while simultaneously charting
ANSWERS LATEST UPDATE
patient information in a medical record
Flow charts, progress notes, and narrative notation are all examples of
employ less than 25 full-time employees
ASCA requires that hospital claims submitted to Medicare Part A and B must be
submitted electronically, but will accept non-electronic claims on behalf of providers that
transforming medical information into a permanent document
Which of the following is the role of a medical transcriptionist in the health care setting?
days
Hospitalization benefits under insurance plans are usually limited to a total monetary
amount or a maximum number of
"No, the medical records belong to the practice, but you have the right to a copy."
The medical office assistant is confronted by a patent who wants the practice to turn
over her medical records. The assistant's correct response should be
requesting permission before placing a caller on hold, speaking clearly with a
pleasant tone, verifying the patent's full name and date of birth
Which of the following actions by the medical office assistant reflects proper telephone
technique? (Select the three (3) correct answers.)
the name of the person calling,
the caller's return telephone number,
the date and time of the call
Which of the following pieces of information should be included when taking a routine
telephone message? (Select the three (3) correct answers.)
Create an addendum because the new information must be connected to the
original note
A patient present to the outpatient department for a chest x-ray and sputum culture. The
patient was referred from his primary care physician for a long-term cough. The resident
physician provides the initial interpretation of the x-ray film and states "pneumonia" and
signs the report. Seven days later the sputum culture indicates a streptococcal infection.
Which of the following actions should the medical office assistant take?
, do-not-resuscitate (DNR) orders
living-wills
health care proxies
Which of the following are typically included in an advance directive? (Select the three
(3) correct answers.)
state and federal guidelines
A medical office assistant's knowledge of a statute of limitations for collecting an
overdue account is an example of managing the collections process while complying
with
explain the non-coverage billing policies
A patient has refused to pay for a medical procedure that was performed six months
ago. The medical procedure was not listed under the patent's schedule of benefits, and
she is now fully responsible for all costs. Her account has now been turned over to a
collection agency. This scenario is most likely an example of failure of the medical office
assistant to properly
discharge summary report
Which of the following medical reports includes patient demographic information, dates
of hospitalization, reason for hospitalization, brief history, significant findings from
examinations and tests, course of treatment, final condition of the patient, and final
diagnosis?
It is the principal medical record used in healthcare facilities.
Which of the following is a characteristic of an EMR system used by a medical office?
E - code
Which of the following codes is added to explain the cause of injury
insurance allowed amount.
When posting an insurance payment via and EOB, the amount that is considered
contractual is the
CMS-1500
When filing an electronic insurance claim, the medical office assistant processes which
of the following forms?
being able to generate a superbill while simultaneously charting
