HBO - Module 7 Exam Questions and
Answers 100% Pass
1. Positive Stress
2. Negative Stress - ANS Stress in the workplace
General Adaptation Syndrome (GAS) - ANS a three-stage physiological response that appears
regardless of the stressor that is encountered
Negative Stress
1. Alarm
2. Resistance
3. Exhaustion
FFI
- Family Issues
- Financial Issues
- Individual personality - ANS Sources of stress - Individual Factors
TIOLO
- Task and role demands
- Interpersonal demands
- Organizational structure
- Leadership
- Organizational life stage - ANS Sources of stress - Organizational Factors
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EPT
- Economic environment
- Political environment
- Technology - ANS Sources of stress - Environmental Factors
PESBSH
•Perception
•Experience
•Social support
•Belief in locus of control
•Self-efficacy
•Hostility - ANS Individual differences- what is for one person isn't necessarily stress for
another
- Headaches
- High Blood Pressure
- Heart Disease - ANS Physiological Symptoms
ADL
- Anxiety
- Depression
- Less job satisfaction - ANS Psychological Symptoms
LAT
- Loss of productivity
- Absenteeism
- Turnover - ANS Behavioral Symptoms
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