Unit 5 Meeting Individual Care and
Support Needs
BETC Health and Social Care
LAA, LAB, LAC, LAD
Promoting anti-discriminatory practice
Equality
Equality in health and social care means everyone has access to the services they may
require. This could include mental health services for any mental illnesses, physical health
services like doctors and hospitals, social care services like therapy and social workers, and
so many more. Jim’s personal needs must be met no matter their life factors, including
religion, income, family status and age. One of the most crucial things when caring for a
patient is considering their beliefs and abilities - these must be acknowledged to determine
which extent of care a patient may need. My role of me being their carer is to protect them
from discrimination and unfair judgment.
Diversity
Diversity in health and social care means a variety of differences. If you are good at valuing
diversity, it means that you appreciate and respect all cultures in the environment around you.
It is vital to understand the roots of diversity when working and caring for people in the
health and social care sector, as you must know how to care for each individual appropriately
and according to their culture and religion. It is a huge requirement for all health and social
care workers to respect every single individual within their job, regardless of their sex,
gender, disability, race, religion, or social status.
Use of equality and diversity with R
R's GP promoted equality and diversity by getting him an occupational therapist. R needed to
be given this support because it would help him feel less jugged, maybe going places, etc.,
leading him to be able to be more social and confident. If these needs were not met, they
could have lowered themselves, self-harmed and feel worthless. R received a wide range of
aids for his stroke treatment. R can visit a medical expert who values diversity and equality,
like an occupational therapist who provides him with a variety of support options. Diversity
and equality are crucial because they address the requirements of each individual. After all,
failing to do so may cause him to become more self-conscious and withdraw from society.
Their lack of value may cause them to feel discriminated against.
,Use of equality and diversity with Jim
As shown in the case study, Jim is a Methodist and religious. This will mean that he may
have different beliefs about his care than other service users. All of his care workers must
learn about his beliefs before getting involved in his care so that they know what they can and
can't do with him. They must also explain any treatments or procedures he may need to make
sure that it doesn't cross his boundaries and that he is fully aware of what he's going through.
It also explains that Jim has heart problems and kidney problems - this may mean he is not
able to partake in as much physical activity as other service users are. This would mean that
all his care staff would have to adapt any opportunities or activities to be at his level. This
would then ensure that he is not left out and he is still being treated equally to all of the other
service users.
Discrimination
The overall definition of discrimination. It is when someone has a prejudice against a person
or a group of people due to certain factors in the victim's life. This could include age, gender,
race, ethnicity, social class, religious beliefs, family structure, sexuality, ability, health,
disability, address, or appearance. The victim could then be treated differently because of this.
Unfair discrimination is when someone is treated unfairly compared to someone else, despite
having the same/similar characteristics. Direct discrimination is when someone is rude to
someone else because they see them as being different and having a different feature from
them. Indirect discrimination is 'two-faced'. Being nice to someone on their surface but
secretly being horrible about them behind their back. Positive discrimination is a decision
being made in the person’s favour due to something being different about them. Someone is
chosen over someone else due to a desired characteristic. This could encourage the person
experiencing this to become self-conscious about their appearance and could bring on
depression.
Importance of preventing discrimination
Preventing discrimination is crucial as it allows everyone to receive a service of care that has
equal quality, which allows them to meet the needs of the service users, as the professionals
should be responding to their personal needs during healthcare activities to be able to
recognise their needs that vary due to their protected characteristics. An anti-discriminatory
practice can promote equal values, such as a diverse and dignified culture; therefore, health
professionals should understand the importance of discrimination and how it can affect
service users. For example, discrimination against service users can cause them to develop
depression and anxiety, loss of their self-concept, stress leading to mental illnesses, a fear to
seek treatment as well as living in fear of others, feeling unable to work, a withdrawal from
social activities and losing a sense of who you are.
The Equality Act 2010 protects people from discrimination, harassment and victimisation
(Equality Human Rights) to make sure that each individual in society is protected and treated
fairly. This act replaces previous anti-discriminatory laws with a single act, as its purpose is
to make the law easier to understand as well as strengthen protection in some situations.
Therefore, it is against the law to discriminate against individuals based on their protected
characteristics which include; race, sex, age, gender reassignment, disability, religion or
belief, sexual orientation, marriage or civil partnership and pregnancy and maternity, creating
a culture that is safer and less frightful for individuals to live within. The Equality Act
outlaws two types of discrimination; direct discrimination, such as when someone is being
disadvantaged by the criteria that discriminate against their protected characteristics in
addition to harassment, such as when someone is being subjected to unwanted behaviour
,which is found offensive or makes someone feel intimidated or humiliated, this can happen
on its own or alongside other types of discrimination.
For example, if someone were to make a complaint about somebody who has been
discriminative, they may be subjected to being victimised, defined as when someone is being
treated unfairly because you made or supported a complaint to do with a protected
characteristic, under the act this is seen as unlawful as the individual is being treated badly, an
example of this includes if a colleague were to make a sexual harassment claim about the
boss and the witness who supports that the claim happened then starts to be treated unfairly
by that said boss. Health professionals can adapt care services to meet the specific needs of
the service users they are caring for, there are initiatives in place aimed at preventing
discrimination which are; Access: where the environment can be adapted (Pearson) such as
by expanding corridors and making them wider in addition to installing ramps for a service
user who is using a wheelchair. Diet: meaning that there is a choice for those with medical
conditions, religious requirements or cultural preferences, such as having halal options
available for Muslims. Support: having appropriate resources and information that are
provided in a wide range of formats and languages to reflect local cultures, such as having
advocates, translators, interpreters and carers available to help other individuals. The use of
advocacy services: someone who is referred to as an advocate can speak on behalf of
someone else, such as someone who has an illness, such as dementia, who may have
confused and mumbled thoughts, and can have an advocate to speak on their behalf.
Preventing discrimination and R
Due to his cross-dressing, R may face direct discrimination. He may also face discrimination
in the form of homophobic remarks, which could negatively impact his self-esteem and
image. He may become less confident and may stop expressing himself as a cross-dresser as a
result of the homophobic remarks he hears. R may also become more reclusive, isolate
himself from others, and become more aware of his surroundings. He may also lose trust in
some people as a result of feeling rejected by society and losing confidence in himself.
Because he cross-dresses and is different from other people, R may experience direct
discrimination. In addition, some people may treat him rudely, hostilely, or offensively
because they find it difficult to accept his differences. This also refers to deliberate and
explicit discriminatory treatment or unfavourable actions. R could take the following action
to stop discrimination: support this because R suffers from heart failure; hence, equitable
access to healthcare services and information regarding heart failure is provided. Addressing
prejudices and fostering inclusive, polite communities are stereotypes that might be true.
Carers must approach individuals with heart failure with empathy, show them dignity and
respect, and tailor their care to match their requirements.
By encouraging equality and diversity and treating R fairly and with respect, the HPS can
guarantee that he is not subjected to discrimination because of his background or medical
history. Implementing policies and practices that support equality, offering diversity and
inclusion training, and aggressively combating any discriminatory attitudes or behaviours
within the organisation are some ways to combat discrimination. Should anti-discrimination
policies not have been implemented, R might have been subjected to unjust treatment and
marginalisation. For R, this may mean poorer care quality, unequal access, and unfavourable
health consequences. To guarantee that R, irrespective of his history or features, would have
received the care and support he needed, it is critical to advance equity and diversity. A
favourable result for R as a result of the anti-discrimination measures implemented for him
can be advantageous since it guarantees that he will be treated fairly and equally, and
, encourages equal access for him. It fosters a welcoming atmosphere where he can experience
respect and worth, which enhances his general well-being and health outcomes.
Preventing discrimination and Jim
Jim might experience prejudice because of his Methodist faith. A Methodist is a Christian
denomination that adheres to John Wesley's principles. They prioritise social justice and
individual religion. When someone is impolite or disrespectful to someone because they are
unable to recognise their differences, they may be directly discriminating against them. This
might have an impact on the gym since he might feel left out and treated unfairly because of
who you are. It may affect your self-esteem and cause emotional anguish. Actions may be
taken to stop discrimination, and he would make sure Jim's requirements are satisfied. To stop
direct prejudice, healthcare workers can put into practice programmes like diversity training,
inclusive policy advocacy, and cultivating an environment of equality and respect.
By encouraging equality and diversity, Jim can be certain that he is not the victim of
discrimination. By guaranteeing equitable access to services, treating everyone with respect
and dignity, and recognising cultural differences, healthcare workers may promote equality
and diversity. Jim is a person of religious heritage; thus, health professionals might stop any
additional discrimination against him by encouraging cultural sensitivity, offering diversity
training, and making sure that religious views are honoured and considered in healthcare
procedures. Jim might have been subjected to unfair treatment, direct discrimination, or even
indirect discrimination because of his religious background if anti-discrimination measures
had not been put in place. This might have had a detrimental effect on his general health and
access to medical care. Jim received fair treatment, equal access to healthcare, and respect for
his religious convictions since anti-discrimination procedures were in place. This promoted
Jim's well-being and made sure he could get the care he needed without encountering
prejudice.
Use skills and personal attributes
Skills and personal attributes
Skills are learnt through life experiences, which can be applied to things you do, for example,
being able to problem solve or communicate. Skills are used in health and social care settings
by professionals who engage with the service users and show active listening skills where
they listen to service users' queries and help provide required care to them and build trust
with professionals. Personal attributes are the characteristics and personality traits of an
individual that make them the person they are, An example of this is a person with a good
sense of humour or someone honest. Personal attributes are used in health and social care
settings by professionals who empathise with patients and show passion when helping those
in need. The use of skills and attributes can help to promote equality and diversity as it
ensures that service users are being acknowledged and given the same opportunities despite
their differences. Professionals can perform skills by working in a way that brings out a
positive output for all individuals to make sure that service users feel comfortable and safe in
the centre. An example of some skills that health professionals can portray is work ethic skills
which have. Service providers can also show good time management skills where service
providers can prioritise time so equality can be achieved where everyone will get limited time
with them. Personal attributes can be valued by recognising people's differences for example
their sexual orientation or physical abilities promoting diversity. Skills and attributes can help
individuals when dealing with difficult situations as it involves effective communication
skills where professionals can empathise with patients help with their needs and ensure their
safety and well-being in the centre, this would lead them to be able to engage in the centre
Support Needs
BETC Health and Social Care
LAA, LAB, LAC, LAD
Promoting anti-discriminatory practice
Equality
Equality in health and social care means everyone has access to the services they may
require. This could include mental health services for any mental illnesses, physical health
services like doctors and hospitals, social care services like therapy and social workers, and
so many more. Jim’s personal needs must be met no matter their life factors, including
religion, income, family status and age. One of the most crucial things when caring for a
patient is considering their beliefs and abilities - these must be acknowledged to determine
which extent of care a patient may need. My role of me being their carer is to protect them
from discrimination and unfair judgment.
Diversity
Diversity in health and social care means a variety of differences. If you are good at valuing
diversity, it means that you appreciate and respect all cultures in the environment around you.
It is vital to understand the roots of diversity when working and caring for people in the
health and social care sector, as you must know how to care for each individual appropriately
and according to their culture and religion. It is a huge requirement for all health and social
care workers to respect every single individual within their job, regardless of their sex,
gender, disability, race, religion, or social status.
Use of equality and diversity with R
R's GP promoted equality and diversity by getting him an occupational therapist. R needed to
be given this support because it would help him feel less jugged, maybe going places, etc.,
leading him to be able to be more social and confident. If these needs were not met, they
could have lowered themselves, self-harmed and feel worthless. R received a wide range of
aids for his stroke treatment. R can visit a medical expert who values diversity and equality,
like an occupational therapist who provides him with a variety of support options. Diversity
and equality are crucial because they address the requirements of each individual. After all,
failing to do so may cause him to become more self-conscious and withdraw from society.
Their lack of value may cause them to feel discriminated against.
,Use of equality and diversity with Jim
As shown in the case study, Jim is a Methodist and religious. This will mean that he may
have different beliefs about his care than other service users. All of his care workers must
learn about his beliefs before getting involved in his care so that they know what they can and
can't do with him. They must also explain any treatments or procedures he may need to make
sure that it doesn't cross his boundaries and that he is fully aware of what he's going through.
It also explains that Jim has heart problems and kidney problems - this may mean he is not
able to partake in as much physical activity as other service users are. This would mean that
all his care staff would have to adapt any opportunities or activities to be at his level. This
would then ensure that he is not left out and he is still being treated equally to all of the other
service users.
Discrimination
The overall definition of discrimination. It is when someone has a prejudice against a person
or a group of people due to certain factors in the victim's life. This could include age, gender,
race, ethnicity, social class, religious beliefs, family structure, sexuality, ability, health,
disability, address, or appearance. The victim could then be treated differently because of this.
Unfair discrimination is when someone is treated unfairly compared to someone else, despite
having the same/similar characteristics. Direct discrimination is when someone is rude to
someone else because they see them as being different and having a different feature from
them. Indirect discrimination is 'two-faced'. Being nice to someone on their surface but
secretly being horrible about them behind their back. Positive discrimination is a decision
being made in the person’s favour due to something being different about them. Someone is
chosen over someone else due to a desired characteristic. This could encourage the person
experiencing this to become self-conscious about their appearance and could bring on
depression.
Importance of preventing discrimination
Preventing discrimination is crucial as it allows everyone to receive a service of care that has
equal quality, which allows them to meet the needs of the service users, as the professionals
should be responding to their personal needs during healthcare activities to be able to
recognise their needs that vary due to their protected characteristics. An anti-discriminatory
practice can promote equal values, such as a diverse and dignified culture; therefore, health
professionals should understand the importance of discrimination and how it can affect
service users. For example, discrimination against service users can cause them to develop
depression and anxiety, loss of their self-concept, stress leading to mental illnesses, a fear to
seek treatment as well as living in fear of others, feeling unable to work, a withdrawal from
social activities and losing a sense of who you are.
The Equality Act 2010 protects people from discrimination, harassment and victimisation
(Equality Human Rights) to make sure that each individual in society is protected and treated
fairly. This act replaces previous anti-discriminatory laws with a single act, as its purpose is
to make the law easier to understand as well as strengthen protection in some situations.
Therefore, it is against the law to discriminate against individuals based on their protected
characteristics which include; race, sex, age, gender reassignment, disability, religion or
belief, sexual orientation, marriage or civil partnership and pregnancy and maternity, creating
a culture that is safer and less frightful for individuals to live within. The Equality Act
outlaws two types of discrimination; direct discrimination, such as when someone is being
disadvantaged by the criteria that discriminate against their protected characteristics in
addition to harassment, such as when someone is being subjected to unwanted behaviour
,which is found offensive or makes someone feel intimidated or humiliated, this can happen
on its own or alongside other types of discrimination.
For example, if someone were to make a complaint about somebody who has been
discriminative, they may be subjected to being victimised, defined as when someone is being
treated unfairly because you made or supported a complaint to do with a protected
characteristic, under the act this is seen as unlawful as the individual is being treated badly, an
example of this includes if a colleague were to make a sexual harassment claim about the
boss and the witness who supports that the claim happened then starts to be treated unfairly
by that said boss. Health professionals can adapt care services to meet the specific needs of
the service users they are caring for, there are initiatives in place aimed at preventing
discrimination which are; Access: where the environment can be adapted (Pearson) such as
by expanding corridors and making them wider in addition to installing ramps for a service
user who is using a wheelchair. Diet: meaning that there is a choice for those with medical
conditions, religious requirements or cultural preferences, such as having halal options
available for Muslims. Support: having appropriate resources and information that are
provided in a wide range of formats and languages to reflect local cultures, such as having
advocates, translators, interpreters and carers available to help other individuals. The use of
advocacy services: someone who is referred to as an advocate can speak on behalf of
someone else, such as someone who has an illness, such as dementia, who may have
confused and mumbled thoughts, and can have an advocate to speak on their behalf.
Preventing discrimination and R
Due to his cross-dressing, R may face direct discrimination. He may also face discrimination
in the form of homophobic remarks, which could negatively impact his self-esteem and
image. He may become less confident and may stop expressing himself as a cross-dresser as a
result of the homophobic remarks he hears. R may also become more reclusive, isolate
himself from others, and become more aware of his surroundings. He may also lose trust in
some people as a result of feeling rejected by society and losing confidence in himself.
Because he cross-dresses and is different from other people, R may experience direct
discrimination. In addition, some people may treat him rudely, hostilely, or offensively
because they find it difficult to accept his differences. This also refers to deliberate and
explicit discriminatory treatment or unfavourable actions. R could take the following action
to stop discrimination: support this because R suffers from heart failure; hence, equitable
access to healthcare services and information regarding heart failure is provided. Addressing
prejudices and fostering inclusive, polite communities are stereotypes that might be true.
Carers must approach individuals with heart failure with empathy, show them dignity and
respect, and tailor their care to match their requirements.
By encouraging equality and diversity and treating R fairly and with respect, the HPS can
guarantee that he is not subjected to discrimination because of his background or medical
history. Implementing policies and practices that support equality, offering diversity and
inclusion training, and aggressively combating any discriminatory attitudes or behaviours
within the organisation are some ways to combat discrimination. Should anti-discrimination
policies not have been implemented, R might have been subjected to unjust treatment and
marginalisation. For R, this may mean poorer care quality, unequal access, and unfavourable
health consequences. To guarantee that R, irrespective of his history or features, would have
received the care and support he needed, it is critical to advance equity and diversity. A
favourable result for R as a result of the anti-discrimination measures implemented for him
can be advantageous since it guarantees that he will be treated fairly and equally, and
, encourages equal access for him. It fosters a welcoming atmosphere where he can experience
respect and worth, which enhances his general well-being and health outcomes.
Preventing discrimination and Jim
Jim might experience prejudice because of his Methodist faith. A Methodist is a Christian
denomination that adheres to John Wesley's principles. They prioritise social justice and
individual religion. When someone is impolite or disrespectful to someone because they are
unable to recognise their differences, they may be directly discriminating against them. This
might have an impact on the gym since he might feel left out and treated unfairly because of
who you are. It may affect your self-esteem and cause emotional anguish. Actions may be
taken to stop discrimination, and he would make sure Jim's requirements are satisfied. To stop
direct prejudice, healthcare workers can put into practice programmes like diversity training,
inclusive policy advocacy, and cultivating an environment of equality and respect.
By encouraging equality and diversity, Jim can be certain that he is not the victim of
discrimination. By guaranteeing equitable access to services, treating everyone with respect
and dignity, and recognising cultural differences, healthcare workers may promote equality
and diversity. Jim is a person of religious heritage; thus, health professionals might stop any
additional discrimination against him by encouraging cultural sensitivity, offering diversity
training, and making sure that religious views are honoured and considered in healthcare
procedures. Jim might have been subjected to unfair treatment, direct discrimination, or even
indirect discrimination because of his religious background if anti-discrimination measures
had not been put in place. This might have had a detrimental effect on his general health and
access to medical care. Jim received fair treatment, equal access to healthcare, and respect for
his religious convictions since anti-discrimination procedures were in place. This promoted
Jim's well-being and made sure he could get the care he needed without encountering
prejudice.
Use skills and personal attributes
Skills and personal attributes
Skills are learnt through life experiences, which can be applied to things you do, for example,
being able to problem solve or communicate. Skills are used in health and social care settings
by professionals who engage with the service users and show active listening skills where
they listen to service users' queries and help provide required care to them and build trust
with professionals. Personal attributes are the characteristics and personality traits of an
individual that make them the person they are, An example of this is a person with a good
sense of humour or someone honest. Personal attributes are used in health and social care
settings by professionals who empathise with patients and show passion when helping those
in need. The use of skills and attributes can help to promote equality and diversity as it
ensures that service users are being acknowledged and given the same opportunities despite
their differences. Professionals can perform skills by working in a way that brings out a
positive output for all individuals to make sure that service users feel comfortable and safe in
the centre. An example of some skills that health professionals can portray is work ethic skills
which have. Service providers can also show good time management skills where service
providers can prioritise time so equality can be achieved where everyone will get limited time
with them. Personal attributes can be valued by recognising people's differences for example
their sexual orientation or physical abilities promoting diversity. Skills and attributes can help
individuals when dealing with difficult situations as it involves effective communication
skills where professionals can empathise with patients help with their needs and ensure their
safety and well-being in the centre, this would lead them to be able to engage in the centre
