BUS 301 Exam 1 Review Questions And Correct Detailed Verified Answers.

The Importance of OB - correct answer Organizational success depends on individuals' behaviors The Big 8 - correct answer 1. Context/Situation 2. Ability 3. Personality/Disposition 4. Values 5. Attitude 6. Perception 7. Motivation 8. Outside Work Environment Context/Situation - correct answer The current environment you are in (We learn the rules of different settings and conform their behavior to those rules) Ability - correct answer "General Mental Ability" - cognitive, analytical, intellectual ability. (Single biggest predictor of work perfmance) Personality/Disposition - correct answer Tendency to think, act, and feel in given ways (We tend to act consistent with our personality) Values - correct answer - What is important or of worth (We act, are more motivated, related to things we value" - Impacts our decision making if we do or do not value it Attitude - correct answer The positivity/negativity of our feelings (We are more motivated when we have a good attitude about something) Motivation - correct answer A force influencing our choices, effort level, and persistence Outside Work Environment - correct answer Situational factors outside of work - family, house, etc. Common Sense - correct answer - Not enough - Everyone's experiences are different - Common sense is an opinion, research are facts Why Workers Choose New Jobs - correct answer 1. Open communication 2. Effects on personal life 3. Nature of work X. Size of employer Three Goals of OB (any science) - correct answer 1. Description: to explain/describe a subject area 2. Prescription: to recommend best practices 3. Application: implement the recommendations Contingency Approach - correct answer The best thing to do depends on various factors (eg., people involved, time allotted, current situation, etc.) What Managers Do (How managers spend time) - correct answer 1. Traditional (30%) 2. Communication (30%) 3. HRM (20%) 4. Networking (20%) Traditional (30%) - correct answer Planning: steps of what needs to be done, when, resources needed Organizing: getting everything together that is needed Leading: directing the people and actual process Controlling: handling problems and issues that arise Adjusting: changing plans and actions as needed Communication (30%) - correct answer Communications with lower levels (phone, email, meetings) HRM (20%) - correct answer Selection, compensation, training, etc. Networking (20%) - correct answer Interacting at same level and above Successful Managers - correct answer - Promoted more rapidly - More networking, less traditional and HRM Effective Managers - correct answer - Higher unit production - More communication and HRM, less networking and traditional Performance Currency - correct answer - The value of your actual output/performance - Top performance is necessary, but insufficient - Need a "sponsor" to speak on your behalf Relationship Currency - correct answer - The strength of relationships with hither up decision makers - Take time and energy to build broad and deep relationship networks Keys/Insights Learned By Managers - correct answer 1. High degree of people issues 2. Less talented/motivated employees 3. Good subordinate relationships are difficult 4. Criticism leads to mistrust 5. Being respected is more important than being liked 6. Dependence on others w/out authority over them 7. Gain commitment not control Factors that Impact Research Strength (how much we should believe them) - correct answer 1. Sample Characteristics 2. Setting Characteristics 3. Methods 4. Measures Used (reliability and validity) Sample Characteristics - correct answer 1. Size 2. Relatively random/representative Setting Characteristics - correct answer 1. Laboratory (setting designed for that study) 2. Field (studying things in their natural environment) Methods - correct answer 1. Observation (weak control, rich data) 2. Survey 3. Experiment (yields strongest results) Measures Used - correct answer Consistency is key Accumulation of Knowledge (how well do we really know) - correct answer Greater # of studies = Greater knowledge Other Explanatory Variables - correct answer - Can influence the outcome - Start at Big 8 Causation - correct answer One thing causing another Correlation - correct answer Relation (2 things happening at the same time) How Individual Differences Impact Behavior - correct answer 1. Biographical (age, experience, gender, etc.) 2. Ability (GMA or intelligence) 3. Personality (tendency to think, act, and feel in certain ways) What ACT, SAT, etc. Measure - correct answer A person's drive/ability to work to achieve quality results Sources of Personality - correct answer 1. Genetic (40%) 2. Shared Experience (10%) 3. Unshared Experience (40%) 4. Measurement Error (10%) Self-Assessment as a Personality Measurement Method - correct answer - Validated by professionals - Relatively high level of agreement between how we see ourselves and how others see us - Faking isn't usually a problem Blind Spots - correct answer Stuff we don't recognize about ourselves Personality Dimensions Big 5 - correct answer 1. Extraversion 2. Agreeableness 3. Conscientiousness 4. Emotional Stability/Neuroticism 5. Openness to Experience/Culture Extraversion - correct answer - Sociable, gregarious, assertive, talkative - Predictive of performance from managers and sales Agreeablemess - correct answer - Good-natured, cooperative, trusting, tolerant Conscientousness - correct answer - Responsible, dependable, organized, achievement oriented - #1 predictor of job performance Emotional Stability/Neuroticism - correct answer - Secure, calm vs. tense, nervous, depressed, insecure - Negatively related to performance for professionals - More neurotic/lower emotional stability = higher performing - Worrying causes them to work harder/prepare Openness to Experience/Culture - correct answer - Imaginative, curious, artistic, sensitivity, original, intellectual - Related to performance in training settings Myers Briggs Type Indicator - correct answer - Not derived or supported by research - Measures forced choices (categorized) Internal Locus of Control - correct answer Individuals believe that they control what happens to them Self-Esteem - correct answer People with moderately high level of self-esteem respond best to negative feedback/criticism