CSR-MNG-07 100% SUCCESS GUARANTEED planning - ANSWERSdefined as specifying desired organizational result, or outcomes, as well as identifying means to achieving those results goals - ANSWERSthings you want to accomplish s.m.a.r.t - ANSWERSspecific,

planning - ANSWERSdefined as specifying desired organizational result, or outcomes, as well as identifying means to achieving those results goals - ANSWERSthings you want to accomplish s.m.a.r.t - ANSWERSspecific, measurable, attainable, realistic, timely standing plans - ANSWERSplans used repeatedly to handle frequently recurring events single-use plans - ANSWERSplans that cover unique, one-time-only events examples of single-use plans - ANSWERSstrategies or project plans examples of standing plans - ANSWERSpolicies and procedures strategy - ANSWERSa plan of action to achieve goals porter's competitive forces - ANSWERS- Potential new entrants. - Threat of substitute products. - Bargaining power of buyers. - Bargaining power of suppliers. - Rivalry among competitors. potential new entrants - ANSWERSease with which a new business can be established to compete threat of substitute products - ANSWERSextent to which alternative products/services may replace the need for existing products/services bargaining power of buyers - ANSWERSa measure of the influence that customers have on a firm's prices (a common influence is information) bargaining powers of suppliers - ANSWERSability of suppliers to dictate terms rivalry among competitors - ANSWERSthe intensity with which companies in the same industry jockey for market share and profitability (soda>root beer) strategic planning process - ANSWERSassess current situation, swot, develop mission/goals, formulate strategy, implement strategy mission statement - ANSWERSa statement of the organization's purpose - what it wants to accomplish in the larger environment differentiation - ANSWERSmaking a product different from other similar products cost leadership - ANSWERSa strategy that aims to provide a product or service at as low a price as possible to a broad audience niche or focus strategy - ANSWERSserving a limited number of segments or just one segment, as to better serve them contingency plan - ANSWERSan alternative course of action to be followed if a specific problem arises benchmarking - ANSWERSa process by which a company compares its performance with that of high-performing organizations best practices - ANSWERSthe most successful solutions or problem-solving methods that have been developed by a specific organization or industry