ATI Therapeutic Communication Test Questions and Answers | Latest Version | 2025/2026 | Correct &

ATI Therapeutic Communication Therapeutic Communication Test Questions and Answers | Latest Version | 2025/2026 | Correct & Verified What is the primary goal of therapeutic communication in nursing? To establish a trusting and empathetic relationship with the client How should a nurse respond if a client begins to cry during a conversation about a difficult topic? Offer a tissue and remain silent, allowing the client to express their emotions What is an example of an open-ended question a nurse can ask to promote discussion? "Can you tell me more about how you're feeling?" What is the best way to demonstrate active listening to a client? Maintain eye contact, nod occasionally, and avoid interrupting How should a nurse respond when a client expresses frustration with their treatment plan? 2 Listen empathetically and acknowledge their feelings before discussing alternatives What is the purpose of using silence in therapeutic communication? It gives the client time to process their thoughts and respond What is the most appropriate response if a client says, "I am so scared about my surgery"? "It sounds like you're feeling anxious. Can you tell me more about what's on your mind?" What type of question should a nurse ask to clarify a client's statement? "Could you explain what you mean by that?" How should a nurse respond when a client says, "I don’t want to talk about it"? Respect the client's wishes and offer to revisit the conversation later if they feel ready What should a nurse do if a client is speaking in a disorganized manner during a conversation? Gently redirect the conversation to help the client focus on one topic at a time What is an example of using reflection during therapeutic communication? 3 "It seems like you're feeling overwhelmed with all the changes in your life." How should a nurse address a client who seems to be avoiding eye contact and not answering questions? Respect their nonverbal cues and gently ask if they would like to share their thoughts when ready What should a nurse do if a client asks a question that they don't know the answer to? Be honest and say, "I’m not sure, but I will find out and get back to you as soon as possible." What is the role of empathy in therapeutic communication? Empathy helps the nurse understand and share the client’s feelings, promoting a sense of support How should a nurse respond when a client expresses anger about their diagnosis? Acknowledge the client’s emotions and offer a safe space for them to express their concerns What should a nurse do if a client is hesitant to share personal information?