with Individuals and Groups Questions
and Answers | Latest Version | 2025/2026
| Correct & Verified
What is the most important factor for building trust in nurse-patient communication?
✔✔Active listening and providing honest information
How can a nurse ensure effective communication with a non-English-speaking client?
✔✔Use an interpreter or language services
What should a nurse do if a client is speaking too quickly or loudly?
✔✔Ask the client to slow down and speak more clearly
How can a nurse improve communication with a client who is hearing impaired?
✔✔Face the client directly and speak clearly
What is a key communication technique when working with anxious clients?
✔✔Remain calm, use simple language, and offer reassurance
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, What is the role of body language in effective communication?
✔✔It can reinforce or contradict verbal messages
How can a nurse handle a situation where a client is upset or angry?
✔✔Listen attentively, acknowledge their feelings, and maintain a calm demeanor
What is an appropriate communication strategy when discussing sensitive topics with a client?
✔✔Use open-ended questions and provide a private, quiet setting
How can cultural differences affect communication between a nurse and a client?
✔✔Cultural beliefs, language barriers, and values may influence how messages are understood
What should a nurse do when a client’s communication is unclear or difficult to understand?
✔✔Ask the client to clarify their message or restate it
How can a nurse encourage a client to express their feelings during an assessment?
✔✔Use reflective listening and empathetic statements
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