Questions and Answers | Latest Version
| 2025/2026 | Correct & Verified
What is the primary goal of effective organizational communication?
✔✔To ensure that information flows clearly and accurately among all levels of the organization
How can a nurse demonstrate active listening in a team meeting?
✔✔By maintaining eye contact, nodding, and providing feedback
What role does non-verbal communication play in a healthcare setting?
✔✔It enhances the message being communicated, conveying emotions and intentions
How can a nurse ensure clarity in communication when speaking with a colleague?
✔✔Use simple language, avoid jargon, and confirm understanding through feedback
What is the purpose of feedback in organizational communication?
✔✔To clarify and confirm whether the message was understood correctly
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, Why is it important for a nurse to use professional communication when interacting with
patients?
✔✔It promotes trust, enhances patient care, and ensures patient understanding
How can a nurse manage communication breakdowns during shift handoff?
✔✔By using standardized tools like SBAR (Situation, Background, Assessment,
Recommendation)
What does the term "assertive communication" mean in a healthcare setting?
✔✔Expressing one’s needs, opinions, or concerns in a clear, direct, and respectful manner
Why is it essential for nurses to participate in interdisciplinary communication?
✔✔It ensures coordinated care and improves patient outcomes by sharing relevant information
across disciplines
What is the significance of using a communication chain in healthcare teams?
✔✔To streamline the flow of information and ensure all team members are informed at every
step
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