ATI Communication Final Exam Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

ATI Communication Final Exam Questions and Answers | Latest Version | 2025/2026 | Correct & Verified What is the most effective way to confirm that a client understands discharge instructions? Ask the client to repeat the information back in their own words How should a nurse respond when a client begins to cry during a conversation about their diagnosis? Sit quietly, offer tissues, and provide a comforting presence What is one benefit of using open-ended questions in client communication? It encourages the client to share more detailed information What is the appropriate response when a client states, “I’m afraid this treatment won’t work”? “Can you tell me more about what’s worrying you?” Why is it important to avoid medical jargon when speaking to clients? 2 To ensure the client clearly understands the information being provided What should a nurse do if a client’s family member is answering all questions on the client’s behalf? Politely ask to speak directly with the client in private How can a nurse build trust with a newly admitted client? By being honest, respectful, and consistently following through on promises What is a therapeutic way to respond to a client who says, “I feel like I’m a burden to my family”? “It sounds like you’re feeling overwhelmed. Let’s talk more about that.” What type of communication is demonstrated by nodding and leaning forward while a client speaks? Active listening How should a nurse respond to a client who is silent and withdrawn? 3 Sit with the client quietly and offer opportunities to speak when ready Why is timing important in therapeutic communication? Because choosing the right moment helps the client feel safe and supported What is the first thing a nurse should do before initiating a conversation about sensitive topics? Create a private, quiet environment What is an example of a nontherapeutic communication technique? Giving unsolicited advice How can a nurse effectively communicate with a client who speaks a different primary language? Use a certified medical interpreter What does paraphrasing a client’s statement help accomplish? It confirms understanding and shows the nurse is actively listening 4 Why is it important to recognize nonverbal cues in client communication? They often reveal true feelings that may