Nurse's Touch: ATI Organizational Communication Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

Nurse's Touch: ATI Organizational Communication Questions and Answers | Latest Version | 2025/2026 | Correct & Verified How can a nurse promote a positive communication culture on their unit? Model respectful communication and encourage open dialogue What is one sign of poor organizational communication in a healthcare setting? Increased misunderstandings and medical errors What role does emotional intelligence play in organizational communication? It helps individuals recognize and manage emotions to communicate effectively How can a nurse encourage upward communication within the organization? Share feedback, concerns, and suggestions with supervisors in a respectful manner What is horizontal communication in the workplace? Communication between peers or colleagues at the same level of hierarchy 2 What should a nurse do if they witness a colleague communicating disrespectfully with a patient? Report the incident to the appropriate supervisor or authority What communication style involves speaking up for oneself while respecting others? Assertive communication What is the primary purpose of organizational communication in a healthcare setting? To ensure effective collaboration and safe, coordinated patient care What is a key characteristic of effective interprofessional communication? Respectful, clear, and collaborative dialogue What tool is commonly used to ensure structured hand-off communication between nurses? SBAR (Situation, Background, Assessment, Recommendation) What is the benefit of using standardized communication tools in a healthcare team? 3 They reduce errors and improve patient safety What should a nurse do if there is a breakdown in communication with another healthcare team member? Address the issue directly and respectfully, and seek clarification What is the best response when a nurse receives unclear instructions from a provider? Request clarification before proceeding with any action What does it mean for communication in an organization to be transparent? Information is openly shared and accessible to relevant team members Why is assertive communication important in nursing? It allows the nurse to express concerns clearly while maintaining respect for others What is one strategy to improve communication during shift change? Use a written or electronic report along with a face-to-face handoff 4 Why is feedback important in organizational communication? It promotes learning, improvement, and accountability among team members What is an appropriate response if a nurse feels unsafe performing a delegated task? Speak up to the delegator and explain the concern What communication strategy helps reduce conflict in a diverse healthcare team? Active listening and cultural sensitivity