Communication ATI Final Exam
Questions and Answers | Latest Version
| 2025/2026 | Correct & Verified
A nurse is communicating with a client who speaks a different language. What should the nurse
do to ensure effective communication?
A. Use medical jargon to explain procedures
B. ✔✔Use an interpreter or translation services
C. Speak loudly to the client
D. Avoid using gestures
A nurse is speaking with a client who is visibly anxious. What should the nurse do?
A. Tell the client to calm down
B. ✔✔Listen attentively and provide reassurance
C. Ignore the client’s anxiety
D. Change the subject to distract the client
A nurse is caring for a client who is hard of hearing. What is the best communication technique?
A. Speak loudly and slowly
1
,B. ✔✔Speak clearly and face the client while talking
C. Use written communication only
D. Avoid making eye contact
A nurse is working with a client who has limited English proficiency. What is the most effective
way to communicate?
A. ✔✔Use short, simple sentences with a translator if available
B. Assume the client understands without asking
C. Use medical terminology to simplify the language
D. Talk to the client’s family members for clarification
A nurse is having a difficult conversation with a client about a poor prognosis. What is the most
appropriate way to begin the conversation?
A. Avoid the topic and speak about other things
B. ✔✔Use clear, simple language to explain the diagnosis
C. Tell the client everything will be fine
D. Focus only on the treatment plan and avoid the prognosis
2
, A nurse is reinforcing teaching with a client about diabetes management. Which of the following
demonstrates effective communication?
A. ✔✔Ask the client to repeat the instructions to ensure understanding
B. Use complex medical terminology to explain insulin use
C. Speak quickly to cover more information
D. Ignore any questions from the client
A nurse is providing education to a client and notices the client is distracted. What is the best
action to take?
A. Continue speaking as the client is still listening
B. ✔✔Ask the client if they have any questions or concerns
C. Stop talking and leave the room immediately
D. Raise your voice to capture the client’s attention
A nurse is interviewing a client to gather health history. Which is an example of open-ended
communication?
A. “Are you feeling better?”
B. “Have you had any recent surgeries?”
C. “Can you tell me more about your symptoms?”
3
Questions and Answers | Latest Version
| 2025/2026 | Correct & Verified
A nurse is communicating with a client who speaks a different language. What should the nurse
do to ensure effective communication?
A. Use medical jargon to explain procedures
B. ✔✔Use an interpreter or translation services
C. Speak loudly to the client
D. Avoid using gestures
A nurse is speaking with a client who is visibly anxious. What should the nurse do?
A. Tell the client to calm down
B. ✔✔Listen attentively and provide reassurance
C. Ignore the client’s anxiety
D. Change the subject to distract the client
A nurse is caring for a client who is hard of hearing. What is the best communication technique?
A. Speak loudly and slowly
1
,B. ✔✔Speak clearly and face the client while talking
C. Use written communication only
D. Avoid making eye contact
A nurse is working with a client who has limited English proficiency. What is the most effective
way to communicate?
A. ✔✔Use short, simple sentences with a translator if available
B. Assume the client understands without asking
C. Use medical terminology to simplify the language
D. Talk to the client’s family members for clarification
A nurse is having a difficult conversation with a client about a poor prognosis. What is the most
appropriate way to begin the conversation?
A. Avoid the topic and speak about other things
B. ✔✔Use clear, simple language to explain the diagnosis
C. Tell the client everything will be fine
D. Focus only on the treatment plan and avoid the prognosis
2
, A nurse is reinforcing teaching with a client about diabetes management. Which of the following
demonstrates effective communication?
A. ✔✔Ask the client to repeat the instructions to ensure understanding
B. Use complex medical terminology to explain insulin use
C. Speak quickly to cover more information
D. Ignore any questions from the client
A nurse is providing education to a client and notices the client is distracted. What is the best
action to take?
A. Continue speaking as the client is still listening
B. ✔✔Ask the client if they have any questions or concerns
C. Stop talking and leave the room immediately
D. Raise your voice to capture the client’s attention
A nurse is interviewing a client to gather health history. Which is an example of open-ended
communication?
A. “Are you feeling better?”
B. “Have you had any recent surgeries?”
C. “Can you tell me more about your symptoms?”
3
