ATI- Professional Communication: Types of Communication Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

ATI- Professional Communication: Types of Communication Questions and Answers | Latest Version | 2025/2026 | Correct & Verified What type of communication involves expressing feelings, needs, and preferences directly and respectfully? Assertive communication What is the best approach for a nurse to take when dealing with a client who is anxious and agitated? Use calm, simple language and maintain a calm demeanor Which communication technique is effective when a client is in denial about a diagnosis? Use open-ended questions to allow the client to express their feelings What type of communication involves speaking in a way that avoids causing harm or discomfort to others? Non-violent communication 2 How can a nurse ensure effective communication with a client who speaks a different language? Use an interpreter or a translation service Which type of communication is being used when a nurse uses body language, such as maintaining eye contact, to convey empathy? Non-verbal communication What is the primary goal of therapeutic communication? To build trust and rapport with the client What is an example of passive communication? Agreeing to a treatment plan without expressing any concerns or preferences What is a key component of active listening in nursing practice? Reflecting back what the client has said to confirm understanding Which type of communication occurs between individuals within the same organization, such as between nurses and doctors? 3 Horizontal communication What communication method should a nurse use when a client is nonverbal but alert? Use gestures, facial expressions, and written communication to understand the client’s needs When delivering bad news to a client, what should the nurse avoid? Using medical jargon or overly complex language How can a nurse build rapport with a client during a therapeutic conversation? Show genuine interest in the client’s concerns and feelings What type of communication occurs between a nurse and their supervisor? Vertical communication Which communication technique is effective when a client is silent or withdrawn? Provide opportunities for the client to speak, using gentle prompts and open-ended questions What should a nurse do if a client refuses to communicate verbally? 4 Encourage non-verbal communication,