Evaluation Questions and Answers |
Latest Version | 2025/2026 | Correct &
Verified
What is the first step in the quality improvement process?
✔✔Identifying a problem or opportunity for improvement in patient care or workflow.
Why is data collection important during quality improvement?
✔✔It provides evidence to support decisions and measure the effectiveness of interventions.
What is the goal of implementing a Plan-Do-Study-Act (PDSA) cycle?
✔✔To test changes in a controlled way, evaluate results, and decide whether to adopt, adapt, or
abandon the change.
What role do frontline staff play in quality improvement efforts?
✔✔They provide insight into workflow challenges and contribute practical solutions for change.
How can a nurse identify a quality gap in patient care?
1
,✔✔By comparing current outcomes with evidence-based standards or benchmarks.
What is one example of a quality improvement goal in medication administration?
✔✔To reduce the rate of medication errors by improving barcode scanning compliance.
Why is root cause analysis used in quality improvement?
✔✔To identify the underlying causes of a problem and prevent recurrence through targeted
interventions.
What is a performance indicator in healthcare?
✔✔A measurable value used to assess how well a process or outcome is being achieved.
How does patient feedback support quality improvement?
✔✔It highlights areas where patient satisfaction or outcomes can be enhanced.
What should be done after a new process is piloted in one unit?
✔✔Evaluate its success and consider scaling the change to other units if results are positive.
2
, Why is staff engagement important in quality initiatives?
✔✔Because engaged staff are more likely to adopt changes and contribute ideas for
improvement.
What is the purpose of a control chart in quality improvement?
✔✔To visualize data over time and detect trends or variations in performance.
How can leadership support continuous improvement on a unit?
✔✔By encouraging open communication, providing resources, and recognizing team efforts.
What does “benchmarking” mean in quality improvement?
✔✔Comparing performance metrics to best practices or industry standards to identify
improvement opportunities.
What is one strategy to reduce hospital readmissions?
✔✔Implementing thorough discharge planning and follow-up communication with patients.
How can a nurse use evidence-based practice to support quality improvement?
3