and Answers | Latest Version | 2025/2026
| Correct & Verified
What type of communication is best used when a nurse needs to provide clear, concise
instructions during an emergency?
A) Passive
B) ✔✔Assertive
C) Aggressive
D) Passive-aggressive
Which of the following is an example of nonverbal communication?
A) Speaking to a patient about their diagnosis
B) ✔✔Smiling at a patient while offering assistance
C) Writing a care plan
D) Asking for patient feedback
When should a nurse use therapeutic communication?
A) ✔✔When providing emotional support to a patient
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,B) When giving medication instructions
C) When directing a group of nurses
D) When delivering a patient's food tray
Which of the following is a characteristic of active listening?
A) ✔✔Making eye contact and nodding
B) Interrupting the speaker to ask questions
C) Avoiding emotional involvement in the conversation
D) Speaking louder to express understanding
How can a nurse show empathy during communication with a patient?
A) Using formal language at all times
B) ✔✔Acknowledging the patient's feelings and expressing understanding
C) Offering advice before listening to the patient's concerns
D) Maintaining a neutral tone during all conversations
What is the primary goal of assertive communication in nursing practice?
A) To control the conversation and direct outcomes
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, B) ✔✔To express thoughts and feelings openly and respectfully
C) To avoid conflict at all costs
D) To manipulate the patient into agreement
Which of the following best describes passive communication?
A) Taking responsibility for one's actions and feelings
B) ✔✔Avoiding conflict and not expressing needs or feelings
C) Actively listening and providing feedback
D) Directly confronting issues and concerns
What type of communication is most effective when a nurse needs to express concerns about a
patient's condition to the healthcare team?
A) ✔✔Clear, concise, and direct communication
B) Passive-aggressive communication
C) Nonverbal communication
D) Emotional communication
Which of the following is an example of nonverbal communication?
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