Quality and Safety Ch. 18: Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

Quality and Safety Ch. 18: Questions and Answers | Latest Version | 2025/2026 | Correct & Verified Which organization developed the National Patient Safety Goals? A. American Nurses Association B. The Joint Commission C. Centers for Medicare & Medicaid Services D. World Health Organization Which action best supports a culture of safety on a nursing unit? A. Encouraging staff to report near misses without fear of punishment B. Discouraging incident reports unless a patient is harmed C. Assigning blame to individuals when errors occur D. Keeping safety concerns within the leadership team What does a root cause analysis (RCA) focus on? A. Identifying who made the mistake B. Creating punishment plans for errors 2 C. Discovering underlying system issues leading to an error D. Tracking financial losses What is an example of a sentinel event? A. A patient commits suicide during hospitalization B. A nurse forgets to give a routine medication C. A lab result is reported late D. A family member complains about food quality Which of the following is a core principle of high-reliability organizations in healthcare? A. Sensitivity to operations B. Strict command hierarchy C. Avoiding staff feedback D. Tolerating occasional failure Which strategy is effective in reducing healthcare-associated infections (HAIs)? A. Wearing gloves for all patient contact B. Adhering to strict hand hygiene protocols 3 C. Limiting patient bathing D. Minimizing use of gloves and gowns What does SBAR stand for in communication tools? A. Situation, Background, Assessment, Recommendation B. Speak, Behave, Act, Respond C. Safety, Balance, Assessment, Reason D. Scenario, Basis, Action, Result Which of the following is a quality indicator for nursing care? A. Total patient bill B. Staff lunch breaks C. Number of patient falls D. Shift change frequency What is the nurse’s role in promoting quality improvement? A. Creating hospital budgets B. Reporting problems and participating in solution development 4 C. Disciplining peers D. Managing public relations Which type of error occurs when a medication is given to the wrong patient? A. Sentinel error B. Root error C. Commission error D. Omission error Which approach supports continuous quality improvement (CQI)? A. Ongoing evaluation and adjustment of processes B. One-time audit and correction