1
CCRM ( California certified residential manager) Questions
with Detailed Verified Answers (100% Correct Answers)
/Already Graded A+
California law requirements
Ans: every rental housing community with 16 units or more to have an
employee or owner residing on site .
in order to maximize rental revenues
Ans: it is necessary to set competitive rents
gross potential rent (GPR)
Ans: is a total of all current market rents for each unit and can also be used
as a rent roll . take the total number of units , multiply by the market rent rate
of each unit and multiply by 12 for annual gross revenue projection.
gross annual rent (GAR)
Ans: is a total of all current actual rental rates for occupied units and a
current market rent for vacant units (multiply by 12 for a yearly calculation)
this formula is use to calculate revenue for budgeting purposes .
rent per square foot.
Ans: is the current rent divided by the unit square footage. (example : $1050
divided by 800 sq. ft= $1.31 per sq ft.) this formula is use to compare actual
pricing with competitors .
when applying concessions
Ans: is not necessary to give the discount of the first month's rent discounts
can be given off the last month or as a discounted rental rate for each month
of the tenancy.
ancillary income
Ans: refers to sources of revenue other than rents .
Approved By:
vPretest - Stuvia US
,2
A reasonable accommodation is required when ?
Ans: a request for a reasonable acomodation can be made a any time , from
the initial contact with a prospect to the final stages of the eviction process.
occupancy standards
Ans: are highly debated issues within the industry , since there are mot set
laws or regulations stating how many occupants an owner must allow in a
rental unit.
if 18 years or older
Ans: A separate application should be required of each adult applicant .
a standard goal should be?
Ans: to convert 75% of all calls to walk - in traffic.
all emails
Ans: should be responded to immediately ( within the 2 hour time frame )
prospects communicating email experts a quick reply .
what is the important objective of a prospect visit ?
Ans: to demonstrate the product, benefits, and service of the property.
steering
Ans: is an attempt to control the outcome of where a person will live based
on their protected class or your personal opinion.
there are two types of objections. conditions and stalls
Ans: conditions : are something that prevents the prospect from purchasing
until their stipulation is met.
stalls: occur when the prospect is putting off making a decision.
criminal background checks
Approved By:
vPretest - Stuvia US
, 3
Ans: if criminal background checks are performed, they must be performed
on every applicant.
there must be a legal reason to deny an application such as
Ans: incomplete or false information on the application , unverifiable
information, poor rental history or poor credit.
california law states security deposit
Ans: charge can be no more than three times the monthly rent if the unit is
furnished . or more than twice the monthly rent if the unit is unfurnished .
effective January 2013
Ans: the law prohibits a landlord from requiring tenants pay rent or the
security deposit by electronic founds transfer (EFT) or cash only . A least one
other form of payment must be allowed, such as checks or money orders.
how prospects can fill out a application
Ans: go through the screening and approval process and fully execute their
lease agreements using e- signature.
three items that should be included in a market survey
Ans: Age, lease and occupancy level.
fair housing law prohibits
Ans: Encouraging families with young children to leave near to the pool.
Requiring an applicant to wait until his/her application is approved before
making a request for a reasonable accommodation.
3 types of communications
Ans: Nonverbal, oral and written.
fixed terms leases
Approved By:
vPretest - Stuvia US
CCRM ( California certified residential manager) Questions
with Detailed Verified Answers (100% Correct Answers)
/Already Graded A+
California law requirements
Ans: every rental housing community with 16 units or more to have an
employee or owner residing on site .
in order to maximize rental revenues
Ans: it is necessary to set competitive rents
gross potential rent (GPR)
Ans: is a total of all current market rents for each unit and can also be used
as a rent roll . take the total number of units , multiply by the market rent rate
of each unit and multiply by 12 for annual gross revenue projection.
gross annual rent (GAR)
Ans: is a total of all current actual rental rates for occupied units and a
current market rent for vacant units (multiply by 12 for a yearly calculation)
this formula is use to calculate revenue for budgeting purposes .
rent per square foot.
Ans: is the current rent divided by the unit square footage. (example : $1050
divided by 800 sq. ft= $1.31 per sq ft.) this formula is use to compare actual
pricing with competitors .
when applying concessions
Ans: is not necessary to give the discount of the first month's rent discounts
can be given off the last month or as a discounted rental rate for each month
of the tenancy.
ancillary income
Ans: refers to sources of revenue other than rents .
Approved By:
vPretest - Stuvia US
,2
A reasonable accommodation is required when ?
Ans: a request for a reasonable acomodation can be made a any time , from
the initial contact with a prospect to the final stages of the eviction process.
occupancy standards
Ans: are highly debated issues within the industry , since there are mot set
laws or regulations stating how many occupants an owner must allow in a
rental unit.
if 18 years or older
Ans: A separate application should be required of each adult applicant .
a standard goal should be?
Ans: to convert 75% of all calls to walk - in traffic.
all emails
Ans: should be responded to immediately ( within the 2 hour time frame )
prospects communicating email experts a quick reply .
what is the important objective of a prospect visit ?
Ans: to demonstrate the product, benefits, and service of the property.
steering
Ans: is an attempt to control the outcome of where a person will live based
on their protected class or your personal opinion.
there are two types of objections. conditions and stalls
Ans: conditions : are something that prevents the prospect from purchasing
until their stipulation is met.
stalls: occur when the prospect is putting off making a decision.
criminal background checks
Approved By:
vPretest - Stuvia US
, 3
Ans: if criminal background checks are performed, they must be performed
on every applicant.
there must be a legal reason to deny an application such as
Ans: incomplete or false information on the application , unverifiable
information, poor rental history or poor credit.
california law states security deposit
Ans: charge can be no more than three times the monthly rent if the unit is
furnished . or more than twice the monthly rent if the unit is unfurnished .
effective January 2013
Ans: the law prohibits a landlord from requiring tenants pay rent or the
security deposit by electronic founds transfer (EFT) or cash only . A least one
other form of payment must be allowed, such as checks or money orders.
how prospects can fill out a application
Ans: go through the screening and approval process and fully execute their
lease agreements using e- signature.
three items that should be included in a market survey
Ans: Age, lease and occupancy level.
fair housing law prohibits
Ans: Encouraging families with young children to leave near to the pool.
Requiring an applicant to wait until his/her application is approved before
making a request for a reasonable accommodation.
3 types of communications
Ans: Nonverbal, oral and written.
fixed terms leases
Approved By:
vPretest - Stuvia US
