IAHSS ADVANCED OFFICER
CERTIFICATION EXAM NEWEST 2024
ACTUAL EXAM COMPLETE 150 EXAM
QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS) |ALREADY
GRADED A+|
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also involves
what? - =Initiating some action to remove or reduce the risk
What must be done about life safety deficiencies found in the hazard surveillance tour? -
=Correct them immediately
What is the purpose of crime analysis? - =Identify problems and develop strategies to reduce
problems
Which of the following is easier and more cost efficient for an institution? - =building in security
systems during building design
Healthcare facilities that provide _________ customer service motivate customers to tell others
about these organizations - =excellant
Process improvement in customer service can be measured how? - =Surveys, Monitoring
performance, Bench marking, Service standards
________ can be an excellent way to measure customer service and improve performance. -
=Feedback
________ is an element in improving customer service - =Identifying customers-Attitude-
Communication-Training
, Communication is ___________ - =93 percent body language, 7 percent words
Which legal test takes into account neighborhood crime rates, industry standards, and the owner's
experience at other locations? - =foreseeability
The major source of premise liability in healthcare is from - =slips and falls
Property owners have a ______ duty to maintain the property in a _____ condition. -
=legal...reasonably safe
Which of the following are elements necessary to establish negligence in a premise liability
case? - =1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury.
Which of the following are examples of risks security officers should identify? - =Burned out
lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what? - =an increase in security
spending
K-9 patrol teams can be particularly effective in dealing with which situation? - =emergency
department violence
Bicycle patrol is which of these? - =faster than foot patrol and a vehicle in heavy traffic
______patrol contributes, more then any other method of patrol, to excessive socialization -
=foot
Security officers should have a valid driver's license if they are going to do what? - =all of the
above
CERTIFICATION EXAM NEWEST 2024
ACTUAL EXAM COMPLETE 150 EXAM
QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS) |ALREADY
GRADED A+|
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also involves
what? - =Initiating some action to remove or reduce the risk
What must be done about life safety deficiencies found in the hazard surveillance tour? -
=Correct them immediately
What is the purpose of crime analysis? - =Identify problems and develop strategies to reduce
problems
Which of the following is easier and more cost efficient for an institution? - =building in security
systems during building design
Healthcare facilities that provide _________ customer service motivate customers to tell others
about these organizations - =excellant
Process improvement in customer service can be measured how? - =Surveys, Monitoring
performance, Bench marking, Service standards
________ can be an excellent way to measure customer service and improve performance. -
=Feedback
________ is an element in improving customer service - =Identifying customers-Attitude-
Communication-Training
, Communication is ___________ - =93 percent body language, 7 percent words
Which legal test takes into account neighborhood crime rates, industry standards, and the owner's
experience at other locations? - =foreseeability
The major source of premise liability in healthcare is from - =slips and falls
Property owners have a ______ duty to maintain the property in a _____ condition. -
=legal...reasonably safe
Which of the following are elements necessary to establish negligence in a premise liability
case? - =1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury.
Which of the following are examples of risks security officers should identify? - =Burned out
lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what? - =an increase in security
spending
K-9 patrol teams can be particularly effective in dealing with which situation? - =emergency
department violence
Bicycle patrol is which of these? - =faster than foot patrol and a vehicle in heavy traffic
______patrol contributes, more then any other method of patrol, to excessive socialization -
=foot
Security officers should have a valid driver's license if they are going to do what? - =all of the
above
