complete test
questions and answers
Scientific management evolved with the use of precise procedures
in place of tradition and rules of thumb.
True
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The following were some of the problems with the scientific
management research:
Workers in the study were treated special.
Problem workers were removed from the experiment.
Statistical methods were weak. Moved from their work locations to
a new location.
Frank and Lillian Gilbreth focused on the micro view of the job.
True
Requiring documentation in writing is one of the six characteristics
of the ideal bureaucracy.
True
Fayol's unity of command principle emphasizes that each
subordinate receives orders from one, and only one, superior.
True
Which of the following refers to a chain of authority extending from
the top to the bottom of the organization and including every
employee?
, Scalar chain
All of the following are characteristics of Weber's bureaucracy
EXCEPT_____
management is the same as the ownership of the organization
The management science approach uses qualitative data rather
than quantitative data in management decision making.
False
The Hawthorne studies resulted in the movement toward scientific
management.
False
Which of the following was a key finding in the Hawthorne studies?
Human relations increased productivity
Management is to forecast, to plan, to organize, to coordinate and
control, the activities of others.
True
Managers are not responsible for providing structure, order, and
consistency.
False
Which of the following experts is considered the father of modern
management thinking.
Peter Drucker
The following represents individuals who add innovation to existing
organizations.
Intrapreneur
A process where individuals influence others to accomplish a
common goal.
Leadership
Which of the following is focused on change, movement, and
adaptive change?
Leadership