MSSC Intro To Quality Tools Exam
Questions And Answers
When performing a Root Cause Analysis, what should be done
before taking corrective action? - - -
correct answer ✅- Find the cause of the defect
What is the purpose of the seven tools or charts that can be used
during the process of the root cause analysis? - - -
correct answer ✅- Guidance
Control charts are used to determine __________. - - -
correct answer ✅- The process capability
Pareto has two chart measurement components; they are
cumulative and __________. - - -
correct answer ✅Frequency
Which of the following is not used as a problem analysis tool? - - -
correct answer ✅- Shipping manifest
What is a Pareto chart used to determine? - - -
correct answer ✅- Which problems to work on first based on
frequency of occurrence
Questions And Answers
When performing a Root Cause Analysis, what should be done
before taking corrective action? - - -
correct answer ✅- Find the cause of the defect
What is the purpose of the seven tools or charts that can be used
during the process of the root cause analysis? - - -
correct answer ✅- Guidance
Control charts are used to determine __________. - - -
correct answer ✅- The process capability
Pareto has two chart measurement components; they are
cumulative and __________. - - -
correct answer ✅Frequency
Which of the following is not used as a problem analysis tool? - - -
correct answer ✅- Shipping manifest
What is a Pareto chart used to determine? - - -
correct answer ✅- Which problems to work on first based on
frequency of occurrence
