NECI 911 Dispatch Certificate Test Questions And Well Elaborated Solutions

NECI 911 Dispatch Certificate Test Questions And Well Elaborated Solutions Standard of Care - ANSWER -Reasonable actions, under the circumstances, in comparison to the actions of others with similar training and direction in a given situation. Failure to meet the standard of care is a breach of duty and a component of negligence. 9-1-1 Standard of Care - ANSWER -1. policies and procedures 2. State and federal laws 3. Professional standards within the 9-1-1 profession Negligence - ANSWER -Failure to exercise the degree of care considered reasonable (under the circumstances) resulting in an unknown intended injury to another person Negligence is the result of... - ANSWER -Carelessness, forgetfulness, and attentive, indifferent, and lax True or False: intent to harm is not required to prove negligence - ANSWER True Four Components of Negligence - ANSWER -1. duty to perform 2. Breach of duty 3. Proximate cause 4. Damages Gross Negligence - ANSWER -When someone... - deliberately neglects to perform their prescribed duty - behaves in a manner contrary to established policy and procedure, training procedures or other laws, ordinances, rules or regulations Three types of law - ANSWER -1. Constitutional 2. criminal 3. Civil Constitution three branches - ANSWER -1. Executive 2. Legislative 3. Judiciary Contract Law - ANSWER -Legally binding exchange of promises or agreement between parties that the law will enforce Tort Law - ANSWER -Negligence, nuisance, defamation, international thoughts, statuary towards, economic towards and competition law Property Law - ANSWER -Property designates those things that are commonly recognized as being the possession of a person or group. Important types of property include real property, personal property, and intellectual property Family Law - ANSWER -Area of law that deals with marriage, civil unions, domestic partners, abuse, legitimacy, adoption, abduction, divorce, custody, property settlements, visitation and awards Tort Law - ANSWER -Most likely to affect 9-1-1 personnel— is a negligence suit alleging a failure to meet a standard of care Prima Facie Case of Negligence - ANSWER -1. Defendant must have owned a duty to the plaintiff 2. Defendant must have breached that duty by failing to exercise do care defendants actions caused the harm 3. Defendants breach must have been the actual and proximate cause of the plaintiffs injuries 4. Plaintiff must have suffered actual harm to a person or property Duty - ANSWER -Plaintiff must show that the defendant owned a duty to the plaintiff to be careful — example can be a driver owing a pedestrian crossing a duty to conduct the car with reasonable care Breach - ANSWER -Plaintiff must show defendants conduct fell below the standard of care required under the circumstances — example falling asleep at the wheel and hitting someone Who might be able to foresee harm - ANSWER -A reasonable person The Role of the 9-1-1 Officer - ANSWER -1. Determine the location of an emergency 2. Provide the most appropriate response 3. Provide for the safety of the responding personnel, caller, victims, and general public 4. Provide prearrival instructions to the caller 5. Maintain communications with the caller (if safe to do so) until field personnel arrive in life threatening situations Law Enforcement Operations - ANSWER -- administration - support services - operation 9-1-1 Officer Role in Law Enforcement - ANSWER -1. Obtain and verify pertinent information to ensure the safety of the officer, caller, others at the scene and the general public 2. Continue to gather pertinent information regarding situational changes from the collar and first arriving field units 3. Convey that information to other responding units 4. Maintain communications with the caller, if safely possible, until the arrivals of appropriate field responders 5. Use all available resources to further assist the field responders Red Flags in Calls - ANSWER -- Motor vehicle stops when there are numerous occupants - any mention of possible weapons - vehicle or persons stopped when descriptions match those involved in earlier incidents