Test Bank for
Essentials of Organizational Behavior 15th Edition Robbins Stephen & Timothy Judge
Chapter 1-17
Essentials of Organizational Behavior, 15e (Robbins)
Chapter 1 What Is Organizational Behavior?
1) What are the three primary determinants of behavior in organizations?
A) Profit structure, organizational complexity, and job satisfaction
B) Individuals, profit structure, and job satisfaction
C) Individuals, groups, and job satisfaction
D) Groups, structure, and profit structure
E) Individuals, groups, and structure
Answer: E
Explanation: OB investigates the impact that individuals, groups, and structure have on
behavior within organizations.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Conceptt
LO: 1.1 Define organizational behavior (OB).
2) Which of the following is not a core topic of organizational behavior?
A) Motivation
B) Attitude development
C) Conflict
D) Resource allocation
E) Work design
Answer: D
Explanation: OB includes the core topics of motivation, leader behavior and power,
interpersonal communication, group structure and processes, personality, emotions, and values,
attitude development and perception, change processes, conflict and negotiation, and work
design. It does not include resource allocation.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
3) According to a study by Monster (a global employment company), the number one most
frequently desired skill in applicants was ________.
A) ethical
B) technical
C) communication
D) computer
E) accounting
Answer: C
Explanation: Monster mined data from nearly one million market-wide job postings to identify
1
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,skills that were most often sought by employers. At the top of the list was communication skills.
This was also reiterated by Jeff Weiner, the CEO of LinkedIn.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
4) According to a recent large-scale survey, 58 percent of managers did not receive ________.
A) pay incentives
B) training
C) administrative support
D) insurance
E) office space
Answer: B
Explanation: Fifty-eight percent of managers reported they had not received any training and 25
percent admitted they were not ready to lead others when they were given the role.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
5) There is a connection between companies which have ________ and their attention to
organizational behavior principles.
A) high turnover rates
B) specialized technical processes
C) superior financial performance
D) long-lasting CEO's
E) both high turnover rates and long-lasting CEOs
Answer: C
Explanation: Companies such as Lululemon, the Boston Consulting Group, LinkedIn, Zoom
Video, Google, Facebook, and Southwest Airlines all have incorporated the concepts of
organizational behavior and attribute it to their ability to generate high financial outcomes.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
6) ________ is the study of the impact that individuals, groups, and structure have on behavior
within organizations.
A) Leadership
B) Organizational strategy
C) Performance management
D) Employee relations
E) Organizational behavior
Answer: E
Explanation: Organizational behavior is the field of study that investigates the impact that
individuals, groups, and structure have on behavior within organizations, for the purpose of
2
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,applying such knowledge toward improving an organization's effectiveness.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
7) The number of direct reports under a manager has increased from ________ to ________.
A) 5; 7
B) 4; 10
C) 2; 7
D) 1; 5
E) 3; 4
Answer: A
Explanation: The demands of managers have increased, causing managers on average to
supervise 7 employees, an increase from 5 in the past.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
8) The ultimate goal of organizational behavior is to ________.
A) better understand management
B) improve an organization's effectiveness
C) balance diversity
D) create boilerplates
E) replace human resources
Answer: B
Explanation: OB studies the impact individuals, groups, and structure have on an organization
with the ultimate goal of improving effectiveness.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
9) Which of the following is not a managerial activity that managers were engaged in, according
to Luthans and associates?
A) Human resource management
B) Networking
C) Communications
D) Filing documents
E) Traditional management
Answer: D
Explanation: In Luthans and associates' study of 450 managers, traditional management,
communication, HR management, and networking were the four typical managerial activities.
Filing documents was not one of them.
Diff: 2
AACSB: Analytical Thinking
3
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, Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
10) Navar is a manager at a mid-sized consulting firm. Within his role, he is responsible for
interacting with both the other departments in his organization and with both vendors and
customers of the firm. Which of the four managerial activities is Navar exhibiting?
A) Traditional management
B) Communication
C) Human resource management
D) Networking
E) Systems
Answer: D
Explanation: Socializing, politicking, and interacting with outsiders are all networking activities
that managers do.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Analytical
LO: 1.1 Define organizational behavior (OB).
11) On average, managers spend most of their time doing which managerial activity?
A) Traditional management
B) Communication
C) Human resource management
D) Networking
E) Systems
Answer: A
Explanation: Thirty-two percent of a manager's time is spent doing traditional activities.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
12) On average, managers spend the least amount of time doing which managerial activity?
A) Traditional management
B) Communication
C) Human resource management
D) Networking
E) Systems
Answer: D
Explanation: Nineteen percent of a manager's time is spent on networking.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
13) According to Luthans, if you want to be a successful manager, your time would be best spent
on which managerial activity?
4
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Essentials of Organizational Behavior 15th Edition Robbins Stephen & Timothy Judge
Chapter 1-17
Essentials of Organizational Behavior, 15e (Robbins)
Chapter 1 What Is Organizational Behavior?
1) What are the three primary determinants of behavior in organizations?
A) Profit structure, organizational complexity, and job satisfaction
B) Individuals, profit structure, and job satisfaction
C) Individuals, groups, and job satisfaction
D) Groups, structure, and profit structure
E) Individuals, groups, and structure
Answer: E
Explanation: OB investigates the impact that individuals, groups, and structure have on
behavior within organizations.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Conceptt
LO: 1.1 Define organizational behavior (OB).
2) Which of the following is not a core topic of organizational behavior?
A) Motivation
B) Attitude development
C) Conflict
D) Resource allocation
E) Work design
Answer: D
Explanation: OB includes the core topics of motivation, leader behavior and power,
interpersonal communication, group structure and processes, personality, emotions, and values,
attitude development and perception, change processes, conflict and negotiation, and work
design. It does not include resource allocation.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
3) According to a study by Monster (a global employment company), the number one most
frequently desired skill in applicants was ________.
A) ethical
B) technical
C) communication
D) computer
E) accounting
Answer: C
Explanation: Monster mined data from nearly one million market-wide job postings to identify
1
Copyright © 2022 Pearson Education, Inc.
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,skills that were most often sought by employers. At the top of the list was communication skills.
This was also reiterated by Jeff Weiner, the CEO of LinkedIn.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
4) According to a recent large-scale survey, 58 percent of managers did not receive ________.
A) pay incentives
B) training
C) administrative support
D) insurance
E) office space
Answer: B
Explanation: Fifty-eight percent of managers reported they had not received any training and 25
percent admitted they were not ready to lead others when they were given the role.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
5) There is a connection between companies which have ________ and their attention to
organizational behavior principles.
A) high turnover rates
B) specialized technical processes
C) superior financial performance
D) long-lasting CEO's
E) both high turnover rates and long-lasting CEOs
Answer: C
Explanation: Companies such as Lululemon, the Boston Consulting Group, LinkedIn, Zoom
Video, Google, Facebook, and Southwest Airlines all have incorporated the concepts of
organizational behavior and attribute it to their ability to generate high financial outcomes.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
6) ________ is the study of the impact that individuals, groups, and structure have on behavior
within organizations.
A) Leadership
B) Organizational strategy
C) Performance management
D) Employee relations
E) Organizational behavior
Answer: E
Explanation: Organizational behavior is the field of study that investigates the impact that
individuals, groups, and structure have on behavior within organizations, for the purpose of
2
Copyright © 2022 Pearson Education, Inc.
Downloaded by: faouzimouad | Want to earn $1.236
Distribution of this document is illegal extra per year?
,applying such knowledge toward improving an organization's effectiveness.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
7) The number of direct reports under a manager has increased from ________ to ________.
A) 5; 7
B) 4; 10
C) 2; 7
D) 1; 5
E) 3; 4
Answer: A
Explanation: The demands of managers have increased, causing managers on average to
supervise 7 employees, an increase from 5 in the past.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
8) The ultimate goal of organizational behavior is to ________.
A) better understand management
B) improve an organization's effectiveness
C) balance diversity
D) create boilerplates
E) replace human resources
Answer: B
Explanation: OB studies the impact individuals, groups, and structure have on an organization
with the ultimate goal of improving effectiveness.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
9) Which of the following is not a managerial activity that managers were engaged in, according
to Luthans and associates?
A) Human resource management
B) Networking
C) Communications
D) Filing documents
E) Traditional management
Answer: D
Explanation: In Luthans and associates' study of 450 managers, traditional management,
communication, HR management, and networking were the four typical managerial activities.
Filing documents was not one of them.
Diff: 2
AACSB: Analytical Thinking
3
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, Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
10) Navar is a manager at a mid-sized consulting firm. Within his role, he is responsible for
interacting with both the other departments in his organization and with both vendors and
customers of the firm. Which of the four managerial activities is Navar exhibiting?
A) Traditional management
B) Communication
C) Human resource management
D) Networking
E) Systems
Answer: D
Explanation: Socializing, politicking, and interacting with outsiders are all networking activities
that managers do.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Analytical
LO: 1.1 Define organizational behavior (OB).
11) On average, managers spend most of their time doing which managerial activity?
A) Traditional management
B) Communication
C) Human resource management
D) Networking
E) Systems
Answer: A
Explanation: Thirty-two percent of a manager's time is spent doing traditional activities.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
12) On average, managers spend the least amount of time doing which managerial activity?
A) Traditional management
B) Communication
C) Human resource management
D) Networking
E) Systems
Answer: D
Explanation: Nineteen percent of a manager's time is spent on networking.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
13) According to Luthans, if you want to be a successful manager, your time would be best spent
on which managerial activity?
4
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