Cleet Phase 1 and Phase 2 Certification
Test
What are the responsibilities of a security guard during or after an incident or offense? - ANS
-Observe and report
Which of the following is a true statement about a security guard's relationship to the public or
client employees? - ANS -Security officers enforce the client's rules, policies, and procedures.
Which of the following actions demonstrates good public relations? - ANS -Enforcing all rules,
policies, and procedures without expressing personal opinions or disagreement.
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized) - ANS
-No
Maintaining a good physical appearance means? - ANS -Being well-groomed
Maintaining a professional work area means? - ANS -Keeping desks and counters clean and
organized
How should you respond to people who try to use their friendship with people? - ANS -Be fair
How should you speak to communicate across language barriers? - ANS -Clearly slowly
Which of the following words does not represent a guideline for communicating across language
barriers? - ANS -Shout
How can you maintain your professionalism when communicating with the media? - ANS
-Being pleasant at all times
What is the proper response to a request to answer questions from the media? - ANS -Refer
media representatives to your supervisor
In addition to being understanding when making a court appearance, you should should also? -
ANS -Be yourself
What is one way of maintaining your credibility during a court appearance? - ANS -Projecting a
professional image
Who should hang up the phone last? - ANS -You
, If you answer the telephone and the person caller wants may not be reached? - ANS -Explain
the reason the person may not be reached.
When reporting an emergency over the telephone you should? - ANS -Follow all directions
given by the emergency dispatcher
At what level should you speak when using a radio? - ANS -Just above a normal conversational
level
Which statement accurately describes the role of the security guard in quieting a dispute? -
ANS -You are an outsider to the argument.
During an argument inside of a store what should you do? - ANS -Calmly explain that they are
disturbing others.
Gently but firmly advise the participants to resolve their argument quietly.
A security guard licensed to carry a firearm in the course and scope of employment and
authorized by the employer on a specific post is? - ANS -An armed security guard
Which of the following defines a "security agency" - ANS -A person, firm, corporation, or other
private legal entity in the business of furnishing another person security guard services or armed
security guards for hire
If you are employed as a private watchman to protect property, you would be considered: - ANS
-A security guard
How many types of license are available - ANS -9 or higher
Which of the following persons is not affected by the Oklahoma Security Guard and Private
Investigator Act? - ANS -A full-time certified peace officer of the state.
Which of the following persons is affected by the Oklahoma Security Guard and Private
Investigator Act? - ANS -A person, firm, corporation, or other private legal entity in the business
of furnishing another person as a security guard or armed security guard hire.
Which of the following is one of the powers granted to the Council on Law Enforcement
Education and Training? - ANS -To establish the minimum curriculum requirements for training
applicants.
Definition of an Armed Security Guard - ANS -A guard licensed to carry a firearm in the course
and scope of employment and authorized by the employer on a specific post.
Test
What are the responsibilities of a security guard during or after an incident or offense? - ANS
-Observe and report
Which of the following is a true statement about a security guard's relationship to the public or
client employees? - ANS -Security officers enforce the client's rules, policies, and procedures.
Which of the following actions demonstrates good public relations? - ANS -Enforcing all rules,
policies, and procedures without expressing personal opinions or disagreement.
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized) - ANS
-No
Maintaining a good physical appearance means? - ANS -Being well-groomed
Maintaining a professional work area means? - ANS -Keeping desks and counters clean and
organized
How should you respond to people who try to use their friendship with people? - ANS -Be fair
How should you speak to communicate across language barriers? - ANS -Clearly slowly
Which of the following words does not represent a guideline for communicating across language
barriers? - ANS -Shout
How can you maintain your professionalism when communicating with the media? - ANS
-Being pleasant at all times
What is the proper response to a request to answer questions from the media? - ANS -Refer
media representatives to your supervisor
In addition to being understanding when making a court appearance, you should should also? -
ANS -Be yourself
What is one way of maintaining your credibility during a court appearance? - ANS -Projecting a
professional image
Who should hang up the phone last? - ANS -You
, If you answer the telephone and the person caller wants may not be reached? - ANS -Explain
the reason the person may not be reached.
When reporting an emergency over the telephone you should? - ANS -Follow all directions
given by the emergency dispatcher
At what level should you speak when using a radio? - ANS -Just above a normal conversational
level
Which statement accurately describes the role of the security guard in quieting a dispute? -
ANS -You are an outsider to the argument.
During an argument inside of a store what should you do? - ANS -Calmly explain that they are
disturbing others.
Gently but firmly advise the participants to resolve their argument quietly.
A security guard licensed to carry a firearm in the course and scope of employment and
authorized by the employer on a specific post is? - ANS -An armed security guard
Which of the following defines a "security agency" - ANS -A person, firm, corporation, or other
private legal entity in the business of furnishing another person security guard services or armed
security guards for hire
If you are employed as a private watchman to protect property, you would be considered: - ANS
-A security guard
How many types of license are available - ANS -9 or higher
Which of the following persons is not affected by the Oklahoma Security Guard and Private
Investigator Act? - ANS -A full-time certified peace officer of the state.
Which of the following persons is affected by the Oklahoma Security Guard and Private
Investigator Act? - ANS -A person, firm, corporation, or other private legal entity in the business
of furnishing another person as a security guard or armed security guard hire.
Which of the following is one of the powers granted to the Council on Law Enforcement
Education and Training? - ANS -To establish the minimum curriculum requirements for training
applicants.
Definition of an Armed Security Guard - ANS -A guard licensed to carry a firearm in the course
and scope of employment and authorized by the employer on a specific post.
