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CALP EXAM VERSION 1 AND 2 NEWEST 2025
ACTUAL EXAM COMPLETE 200 QUESTIONS
AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
CALP EXAM VERSION 1
What is the difference between a feature and a benefit?
A. A benefit is what a resident needs; a feature is what a resident
wants.
B. A benefit is what a resident wants; a feature is why the
resident wants the benefit.
C. A feature is what a resident needs; a benefit is why the
resident needs the feature.
D. A feature is an item or an amenity; a benefit is what the
feature does for a resident. - ANSWER-D. A feature is an item
or an amenity; a benefit is what the feature does for a resident.
What are the changes made to community policies and/or
procedures to protect the fair housing rights of persons with
disabilities?
A. Accommodations
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B. Considerations
C. Modifications
D. Regulations - ANSWER-A. Accommodations
Which is the BEST description of relationship selling?
A. Aggressive sales and quick closings
B. Consistent tactics and passionate presentations
C. Personalized approaches and emotional appeals
D. Predefined tours and friendly conversations - ANSWER-C.
Personalized approaches and emotional appeals
Which strategy is MOST appropriate for managing an apartment
community's online reputation?
A. Allow posting of positive comments only.
B. Ask residents to remove negative comments.
C. Allow only community staff to leave comments.
D. Respond to all comments. - ANSWER-D. Respond to all
comments.
Which question is closed-ended?
A. "What makes you attracted to this area?"
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B. "What prompted you to stop in today?"
C. "What date are you hoping to move in?"
D. "Why are you moving from your previous home?" -
ANSWER-C. "What date are you hoping to move in?"
It is MOST appropriate for a leasing professional to ask close-
ended questions when trying to:
A. Gauge a person's interest.
B. Make a person feel at ease.
C. Understand how a person feels.
D. Obtain factual information from a person - ANSWER-D.
Obtain factual information from a person
What are the three KEY steps in the relationship-sales process?
A. Assess, present, and close
B. Contact, collaborate, and listen
C. Introduce, assess, and persuade
D. Present, persuade, and close - ANSWER-A. Assess, present,
and close
What is the three-step process to manage objections?
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A. State it, accept it, and fix it.
B. Hear it, describe it, and deny it.
C. Admit it, explain it, and resolve it.
D. Understand it, counter it, and overcome it. - ANSWER-C.
Admit it, explain it, and resolve it.
How can a leasing professional BEST increase the chances of
turning an inbound lead into a successful visit?
A. Find the source of the lead.
B. Respond to the lead immediately.
C. Send the lead a promotional flyer.
D. Add the lead to a direct mailing list - ANSWER-B. Respond
to the lead immediately.
All the following tasks are key functions of the leasing
professional's role EXCEPT:
A. Increasing the revenue of the property.
B. Adhering to regulations to minimize liability.
C. Showing model apartments to prospective residents.
D. Ensuring that information provided by applicants is truthful -
ANSWER-D. Ensuring that information provided by applicants
is truthful
CALP EXAM VERSION 1 AND 2 NEWEST 2025
ACTUAL EXAM COMPLETE 200 QUESTIONS
AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY GRADED A+
CALP EXAM VERSION 1
What is the difference between a feature and a benefit?
A. A benefit is what a resident needs; a feature is what a resident
wants.
B. A benefit is what a resident wants; a feature is why the
resident wants the benefit.
C. A feature is what a resident needs; a benefit is why the
resident needs the feature.
D. A feature is an item or an amenity; a benefit is what the
feature does for a resident. - ANSWER-D. A feature is an item
or an amenity; a benefit is what the feature does for a resident.
What are the changes made to community policies and/or
procedures to protect the fair housing rights of persons with
disabilities?
A. Accommodations
,2|Page
B. Considerations
C. Modifications
D. Regulations - ANSWER-A. Accommodations
Which is the BEST description of relationship selling?
A. Aggressive sales and quick closings
B. Consistent tactics and passionate presentations
C. Personalized approaches and emotional appeals
D. Predefined tours and friendly conversations - ANSWER-C.
Personalized approaches and emotional appeals
Which strategy is MOST appropriate for managing an apartment
community's online reputation?
A. Allow posting of positive comments only.
B. Ask residents to remove negative comments.
C. Allow only community staff to leave comments.
D. Respond to all comments. - ANSWER-D. Respond to all
comments.
Which question is closed-ended?
A. "What makes you attracted to this area?"
,3|Page
B. "What prompted you to stop in today?"
C. "What date are you hoping to move in?"
D. "Why are you moving from your previous home?" -
ANSWER-C. "What date are you hoping to move in?"
It is MOST appropriate for a leasing professional to ask close-
ended questions when trying to:
A. Gauge a person's interest.
B. Make a person feel at ease.
C. Understand how a person feels.
D. Obtain factual information from a person - ANSWER-D.
Obtain factual information from a person
What are the three KEY steps in the relationship-sales process?
A. Assess, present, and close
B. Contact, collaborate, and listen
C. Introduce, assess, and persuade
D. Present, persuade, and close - ANSWER-A. Assess, present,
and close
What is the three-step process to manage objections?
, 4|Page
A. State it, accept it, and fix it.
B. Hear it, describe it, and deny it.
C. Admit it, explain it, and resolve it.
D. Understand it, counter it, and overcome it. - ANSWER-C.
Admit it, explain it, and resolve it.
How can a leasing professional BEST increase the chances of
turning an inbound lead into a successful visit?
A. Find the source of the lead.
B. Respond to the lead immediately.
C. Send the lead a promotional flyer.
D. Add the lead to a direct mailing list - ANSWER-B. Respond
to the lead immediately.
All the following tasks are key functions of the leasing
professional's role EXCEPT:
A. Increasing the revenue of the property.
B. Adhering to regulations to minimize liability.
C. Showing model apartments to prospective residents.
D. Ensuring that information provided by applicants is truthful -
ANSWER-D. Ensuring that information provided by applicants
is truthful
