ACTUAL Questions and CORRECT
Answers
The ability to motivate and encourage staff is an example of which type of managerial skill? -
CORRECT ANSWER - People
The performance standards used for performance appraisals should be ___. - CORRECT
ANSWER - measurable
The ability to clearly relate the facility's goals to the staff is an example of ___. - CORRECT
ANSWER - communication skills
What is a basic principle that should be used when staffing a facility? - CORRECT
ANSWER - Divide the workload so that the average person can reasonably accomplish the
tasks within the regular working hours.
Who usually establishes the majority of the unit's goals? - CORRECT ANSWER - upper
level management
What best applies to ongoing evaluations? - CORRECT ANSWER - The comments should
focus on the work performed rather than the person.
Which approach would be the best way to avoid high employee turnover? - CORRECT
ANSWER - Offer flexible work hours
According to Maslow's Hierarchy of Needs, giving an employee a promotion would help satisfy
which type of need? - CORRECT ANSWER - Esteem
What best describes "organizing"? - CORRECT ANSWER - Establishing a structure
,A formal complaint submitted by the union is called a ___. - CORRECT ANSWER -
Grievance
Developing a reporting structure can be classified as what kind of activity? - CORRECT
ANSWER - Organizing
What best describes conceptual skills? - CORRECT ANSWER - The ability to think
analytically or creatively.
What is NOT a characteristic of a SMART learning objective? - CORRECT ANSWER -
Repetitive
A verification of what has been learned is the definition of which term? - CORRECT
ANSWER - Assessment
What should a trainer do before modifying existing training when a compliance issue has just
been observed? - CORRECT ANSWER - Consult with management
Which of the following is NOT included in the mandated training of research staff? - CORRECT
ANSWER - communication and people skills
What must be known to determine if training is the appropriate response to a situation with a
procedure in the facility? - CORRECT ANSWER - Root cause of the issue
Which of the following should be included in training for administrative staff? - CORRECT
ANSWER - Importance of animal research program
Which of the following is NOT a requirement of an SOP? - CORRECT ANSWER - Build
upon information and skills
,Which of the following is NOT one of the five phases of the ADDIE instructional design model?
- CORRECT ANSWER - Discover
Which of the following is NOT a function of a learning management system? - CORRECT
ANSWER - Certification
How often should a thorough review of the training program be reported to the IACUC and other
senior management? - CORRECT ANSWER - At least twice a year
What problem can be solved with training? - CORRECT ANSWER - Inconsistent
compliance
What is blended learning? - CORRECT ANSWER - Learning from two or more training
modalities
In what phase of the ADDIE instructional design model does the needs assessment take place? -
CORRECT ANSWER - Analyze
What differentiates proficient performance of a task with competent performance of the task? -
CORRECT ANSWER - Consistent accuracy and efficiency
Training on which of the following is NOT needed by all employees who work with animals? -
CORRECT ANSWER - Venipuncture techniques
Which of the following statements is NOT correct? - CORRECT ANSWER - Institutions
should overcharge for one service to subsidize another.
What is NOT a common way for a facility to charge for a service? - CORRECT
ANSWER - Sliding scale based on labor costs.
, If the rate to house a rat for an internal customer is $1.50 per day and the institution provides a
10% subsidy and there is a 20% indirect cost rate with the government, what would be the rate
for an external customer? - CORRECT ANSWER - $2.08
What must be basis of any increase in rates? - CORRECT ANSWER - cost analysis
Which step should a lab animal facility manager take to ensure that the supplies and equipment
purchased meet the needs of the facility? - CORRECT ANSWER - Justify purchases and
educate the purchasing agents regarding the work and needs within the facility.
Who is typically responsible for space management in a facility? - CORRECT ANSWER -
The manager in collaboration with the veterinarians and senior scientific staff
Under which circumstance does cost containment need to be considered? - CORRECT
ANSWER - When year-to-date expenses exceed what was budgeted
Which statement is FALSE regarding the use of a green or living roof? - CORRECT
ANSWER - More heat from the sun is released back into the atmosphere.
Recertification at specific intervals is required for which equipment? - CORRECT
ANSWER - Biosafety cabinets located throughout the animal care facility and procedure
areas
Demonstrating compliance can be achieved by which of the following? - CORRECT
ANSWER - Good recordkeeping
What is a good approach to inventory control? - CORRECT ANSWER - Keep a good
balance between what is bought and what is used.
As a facility manager, you have just learned that a new investigator who uses a large number of
animals is joining the institution. In what way would you expect his arrival to affect your