OKSTATE PAPPAS MGMT 3013
EXAM 1 QUESTIONS AND
ANSWERS 100% PASS
Management - ✔✔the pursuit of organizational goals
Top Managers - ✔✔-Set Objectives
-Scan Environment
-Plan and Make Decisions
Middle Managers - ✔✔-Allocate resources
-Oversee first-line managers
-Develop and implement activities
First-line Managers - ✔✔-Coordinate activities
-Supervise Employees
-Report to middle managers
-Involved in day-to-day operations
Brittie Donald, All Rights Reserved © 2025 1
, The Board of Directors - ✔✔oversee the activities of the firm and ensure that the
organization is maximizing value to its stakeholders
Human Skills - ✔✔"interpersonal skills"(people skills), the ability to communicate and
relate to people
Soft Skills - ✔✔the ability to motivate, inspire trust, communicate, network, and
manage human interaction levels.
Hard Skills - ✔✔technical skills
___________ Skills will get you an interview, but _________ Skills will get and keep a
job. - ✔✔Hard, Soft
Which level of management most often needs to utilize conceptual skills? - ✔✔Top
managers
Henry Mintzberg - ✔✔Renowned professor of Management. Identified ten roles that
managers perform and then categorized them into three broad categories
Which of Mintzberg's managerial roles may require a manager to be a negotiator or
change maker? - ✔✔Decisional
Which of Mintzberg's managerial roles includes monitoring teams and people,
communicating information and acting as a spokesperson? - ✔✔Informational
Brittie Donald, All Rights Reserved © 2025 2
EXAM 1 QUESTIONS AND
ANSWERS 100% PASS
Management - ✔✔the pursuit of organizational goals
Top Managers - ✔✔-Set Objectives
-Scan Environment
-Plan and Make Decisions
Middle Managers - ✔✔-Allocate resources
-Oversee first-line managers
-Develop and implement activities
First-line Managers - ✔✔-Coordinate activities
-Supervise Employees
-Report to middle managers
-Involved in day-to-day operations
Brittie Donald, All Rights Reserved © 2025 1
, The Board of Directors - ✔✔oversee the activities of the firm and ensure that the
organization is maximizing value to its stakeholders
Human Skills - ✔✔"interpersonal skills"(people skills), the ability to communicate and
relate to people
Soft Skills - ✔✔the ability to motivate, inspire trust, communicate, network, and
manage human interaction levels.
Hard Skills - ✔✔technical skills
___________ Skills will get you an interview, but _________ Skills will get and keep a
job. - ✔✔Hard, Soft
Which level of management most often needs to utilize conceptual skills? - ✔✔Top
managers
Henry Mintzberg - ✔✔Renowned professor of Management. Identified ten roles that
managers perform and then categorized them into three broad categories
Which of Mintzberg's managerial roles may require a manager to be a negotiator or
change maker? - ✔✔Decisional
Which of Mintzberg's managerial roles includes monitoring teams and people,
communicating information and acting as a spokesperson? - ✔✔Informational
Brittie Donald, All Rights Reserved © 2025 2
