,NursingfLeadershipf&fManagementf3rdfEditionfbyfPatriciafKellyfTestfBank
TablefoffContents:
UnitfI:fNURSINGfLEADERSHIPfANDfMANAGEMENT.
Chapterf1.fNursingfLeadershipfandfManagement.fChap
terf2.fThefHealthcarefEnvironment.
Chapterf3.fOrganizationalfBehaviorfandfMagnetfHospitals.fChapter
f4.fBasicfClinicalfHealthcarefEconomics.
Chapterf5.fEvidence-
BasedfHealthfCare.fChapterf6.fNursingfandfHealt
hcarefInformatics.
Chapterf7.fPopulationfBasedfHealthcarefPractice.
UnitfII:fLEADERSHIPfANDfMANAGEMENTfOFfTHEf INTERDISCIPLINARYfTEAM.
Chapterf8.fPersonalfandfInterdisciplinaryfCommunication.fChapter
f9.fPoliticsfandfConsumerfPartnerships.
Chapterf10.fStrategicfPlanningfandforganizingfPatientfCare.fChapte
rf11.fEffectivefTeamfBuilding.
Chapterf12.fPower.
Chapterf13.fChange,fInnovation,fandfConflictfManagement.
UnitfIII:fLEADERSHIPfANDfMANAGEMENTfOFfPATIENT-fCENTEREDfCARE.
Chapterf14.fBudgetfConceptsfforfPatientfCare.fChapterf
15.fEffectivefStaffing.
Chapterf16.fDelegationfoffPatientfCare.
Chapterf17.fOrganizationfoffPatientfCarefManagement.
Chapterf18.fTimefManagementfandfSettingfPatientfCarefPriorities.fChapterf
19.fPatientfandfHealthfCarefEducation.
UnitfIV:fQUALITYfIMPROVEMENTfOFfPATIENTfOUTCOMES.
Chapterf20.fManagingfOutcomesfUsingfanfOrganizationalfQualityfImprovementfModel.fChapterf
21.fEvidencefBasedfStrategiesftofImprovefPatientfCarefOutcomes.
Chapterf22.fDecisionfMakingfandfCriticalfThinking.fCh
apterf23.fLegalfAspectsfoffHealthfCare.
Chapterf24.fEthicalfAspectsfoffHealthfCare.
Chapterf25.fCulture,fGenerationalfDifferences,f andfSpirituality.
UnitfV:fLEADERSHIPfANDfMANAGEMENTfOFfSELFfANDfTHEfFUTURE.
Chapterf26.fCollectivefBargaining.fChapter
f27.fCareerfPlanning.
Chapterf28.fNursingfJobfOpportunities.fCh
apterf29.fYourfFirstfJob.
Chapterf30.fHealthyfLiving:fBalancingfPersonalfandfProfessionalfNeeds.fC
hapterf31.fNCLEXfPreparationfandfProfessionalism
.
,Chapterf1:fNursingfLeadershipfandfManagementfMULT
IPLEfCHOICE
1. AccordingftofHenrifFayol,ftheffunctionsfoffplanning,forganizing,fcoordinating,fandfcontrollingfaref
consideredfwhichfaspectfof
management?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:fB,fThefmanagementfprocessfincludesfplanning,forganizing,fcoordinating,fandfcontrolling.fManagementfrolesfincl
ude
informationfprocessing,finterpersonalfrelationships,fandfdecisionfmaking.fManagementffunctionsfincludefplanning,forg
anizing,
g r o up i
staffing,fdirecting,fcoordinating,freporting,fandfbudgeting.fAftaxonomyfisfafsystemfthatfordersfprinciplesfintofaf 2 . W h
n g or
i c h o f ftheffollowingfisfconsideredfafdecisionalfmanagerial
cl a s s if ication.
r o l e?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:fD,fThefdecisionalfmanagerialfrolesfincludefentrepreneur,fdisturbancefhandler,fallocatorfoffresources,fandfnegotia
tor.fThe
informationfprocessingfmanagerialfrolesfincludefmonitor,fdisseminator,fandfspokesperson.fThefinterpersonalfmanager
ialfroles
i n c l u d e f i g u r e h e a d , fl e a d e r , f a nd lia is on . rmgma ni
3 . A n u r s e m a n a g e r m e e ts re g u larlyf withfotherfnursef managers,f participatesfonf thefc o titze
aet iso, nasn d fattendsfmeetingsfsponsoredfbyfprofessionalforganizationsfinforderftofmanage
relationships.fThesefactivitiesfarefconsideredfwhichffunctionfoffafmanager?
a. Informing
b. Problemfsolving
c. Monitoring
d. Networking
ANS:fD,fThefroleffunctionsftofmanagefrelationshipsfarefnetworking,fsupporting,fdevelopingfandfmentoring,fmanagingfconfl
ict
andfteamfbuilding,fmotivatingfandfinspiring,frecognizing,fandfrewarding.fThefroleffunctionsftofmanagefthefworkfarefplannin
gfand
o
4r.gAannizuinrgs,eprwoa
blsem
rescoelvnintlgy,fcplarorifm
yin
ogterodletso aandmoibdjedcletiv-
leesv,feinlfomrmainnga,gmeor npitoorsinitgio,f cno. nTsh
ule
tinn
gu,f ars
ne
dfsdetlie
tlgeatw g.uldflikmeolys tbe fwhichfofftheffollowing?
ino
a. First-linefmanager
b. Director
c. Vicefpresidentfoffpatientfcarefs
ervices
d. Chieffnursefexecutive
ANS:fB,fAfmiddle-levelfmanagerfisfcalledfafdirector.fAflowfmanagerial-flevelfjobfisfcalledftheffirst-
linefmanager.fAfnursefinfan
executiveflevelfrolefisfcalledfafchieffnursefexecutiveforfvicefpresidentfoffpatientfcarefservices.
5. AfnursefmanagerfwhofusesfFrederickfTaylorsfscientificfmanagementfapproach,fwouldfmostffolick
ueslyon fwhichfofftheffollowing?
, a. Generalfprinciples
b. Positionalfauthority
c. Laborfproductivity
d. Impersonalfrelations
ANS:fC,fThefareafofffocusfforfscientificfmanagementfisflaborfproductivity.fInfbureaucraticftheory,fefficiencyfisfachievedfthro
ugh
impersonalfrelationsfwithinfafformalfstructurefandfisfbasedfonfpositionalfauthority.fAdministrativefprincipleftheoryfconsis
tsfof
p
6r.inAccipcleosrdoifnmgatnoagVermoeonm
tf tshaTtfh
ae
reorreyleo
van
f Mtf tootiavnaytioorgna, nfiozarctie
on:f.
a. isfthefperceivedfpossibilityfthatfthefgoalfwillfbefachieved.
b. describesfthefamountfoffeffortfonefwillfexertftofreachfonesfgoal.
c. describesfpeoplefwhofhaveffreefwillfbutfchooseftofcomplyfwithfordersftheyfarefgive
n.
d. isfafnaturallyfformingfsocialfgroupfthatfcanfbecomefafcontributorftofanforg
anization.
ANS:fB,fAccordingftofVroomsfTheoryfoffMotivation, Force describesfthefamountfoffeffortfonefwillfexertftofreachfones
goal.
Valencefspeaksftoftheflevelfoffattractivenessforfunattractivenessfoffthefgoal.fExpectancyfisfthefperceivedfpossibilityfthatfthef
goal
willfbefachieved.fVroomsfTheoryfoffMotivationfcanfbefdemonstratedfinfthefformfoffanfequation:fForcef=fValencefExpect
ancy
(7V. r A
o ocmc ,o1r 9d6i n4 g
) . fTtoheRth.feNo .ryLpurospsoiesre,s m
thoattitvhaistieoqnu:ation f canfhelpftof predictf thef motivation,f orfforce,f offanf individualf asfbyfV
described
room.
a. isfunconsciouslyfdemonstratedfby
people.
b. occursfexternallyftofinfluencefbehavior.
cd . ioscd
ce
utre
srim nrendalblyyftoothinefrlu
ntie s ecnhcoeices.
behavior.
ANS:fD,fMotivationfisfafprocessfthatfoccursfinternallyftofinfluencefandfdirectfourfbehaviorfinforderftofsatisfyfneeds.
Motivationfis
notfexplicitlyfdemonstratedfbyfpeople,fbutfratherfitfisfinterpretedffromftheirfbehavior.fMotivationfisfwhateverfinfluencesfour
c ho ic e s a n d c re a te s fdir e ct io n , f in t e n s it y , fand persistence in our behavior.
8.f A c c o r d in g t o R .f N. L u ss i er, t h ere are content mo tivation theoriesf andfprocessfmotivationfWt f
hei cohr i eosf f.theffollowingfisfconsideredf afprocessfmotivationftheory?
a. Equityftheory
b. Hierarchyfoffneedsftheory
c. Existence-relatedness-growthf theory
d. Hygienefmaintenancefandfmotivationff
actors
ANS:fA,fThefprocessfmotivationftheoriesfarefequityftheoryfandfexpectancyftheory.fThefcontentfmotivationftheoriesfinclu
de
Maslowsfhierarchyfoffneedsftheory,fAldefersfexistence-frelatedness-
growthf(ERG)ftheory,fandfHerzbergsfhygienefmaintenance
f a c to rs a n d m o tiv a ti o n f a ct o r s . f
9 . T h e t h e o ry t h a t i n c l u d e sf maintenancef andf motivationf factorsf is:
a. Maslowsfhierarchyfoffneeds.
b. Herzbergsftwo-factorftheory.
c. McGregorsftheoryfXfandftheoryfY
.
d. OuchisftheoryfZ.
TablefoffContents:
UnitfI:fNURSINGfLEADERSHIPfANDfMANAGEMENT.
Chapterf1.fNursingfLeadershipfandfManagement.fChap
terf2.fThefHealthcarefEnvironment.
Chapterf3.fOrganizationalfBehaviorfandfMagnetfHospitals.fChapter
f4.fBasicfClinicalfHealthcarefEconomics.
Chapterf5.fEvidence-
BasedfHealthfCare.fChapterf6.fNursingfandfHealt
hcarefInformatics.
Chapterf7.fPopulationfBasedfHealthcarefPractice.
UnitfII:fLEADERSHIPfANDfMANAGEMENTfOFfTHEf INTERDISCIPLINARYfTEAM.
Chapterf8.fPersonalfandfInterdisciplinaryfCommunication.fChapter
f9.fPoliticsfandfConsumerfPartnerships.
Chapterf10.fStrategicfPlanningfandforganizingfPatientfCare.fChapte
rf11.fEffectivefTeamfBuilding.
Chapterf12.fPower.
Chapterf13.fChange,fInnovation,fandfConflictfManagement.
UnitfIII:fLEADERSHIPfANDfMANAGEMENTfOFfPATIENT-fCENTEREDfCARE.
Chapterf14.fBudgetfConceptsfforfPatientfCare.fChapterf
15.fEffectivefStaffing.
Chapterf16.fDelegationfoffPatientfCare.
Chapterf17.fOrganizationfoffPatientfCarefManagement.
Chapterf18.fTimefManagementfandfSettingfPatientfCarefPriorities.fChapterf
19.fPatientfandfHealthfCarefEducation.
UnitfIV:fQUALITYfIMPROVEMENTfOFfPATIENTfOUTCOMES.
Chapterf20.fManagingfOutcomesfUsingfanfOrganizationalfQualityfImprovementfModel.fChapterf
21.fEvidencefBasedfStrategiesftofImprovefPatientfCarefOutcomes.
Chapterf22.fDecisionfMakingfandfCriticalfThinking.fCh
apterf23.fLegalfAspectsfoffHealthfCare.
Chapterf24.fEthicalfAspectsfoffHealthfCare.
Chapterf25.fCulture,fGenerationalfDifferences,f andfSpirituality.
UnitfV:fLEADERSHIPfANDfMANAGEMENTfOFfSELFfANDfTHEfFUTURE.
Chapterf26.fCollectivefBargaining.fChapter
f27.fCareerfPlanning.
Chapterf28.fNursingfJobfOpportunities.fCh
apterf29.fYourfFirstfJob.
Chapterf30.fHealthyfLiving:fBalancingfPersonalfandfProfessionalfNeeds.fC
hapterf31.fNCLEXfPreparationfandfProfessionalism
.
,Chapterf1:fNursingfLeadershipfandfManagementfMULT
IPLEfCHOICE
1. AccordingftofHenrifFayol,ftheffunctionsfoffplanning,forganizing,fcoordinating,fandfcontrollingfaref
consideredfwhichfaspectfof
management?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:fB,fThefmanagementfprocessfincludesfplanning,forganizing,fcoordinating,fandfcontrolling.fManagementfrolesfincl
ude
informationfprocessing,finterpersonalfrelationships,fandfdecisionfmaking.fManagementffunctionsfincludefplanning,forg
anizing,
g r o up i
staffing,fdirecting,fcoordinating,freporting,fandfbudgeting.fAftaxonomyfisfafsystemfthatfordersfprinciplesfintofaf 2 . W h
n g or
i c h o f ftheffollowingfisfconsideredfafdecisionalfmanagerial
cl a s s if ication.
r o l e?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:fD,fThefdecisionalfmanagerialfrolesfincludefentrepreneur,fdisturbancefhandler,fallocatorfoffresources,fandfnegotia
tor.fThe
informationfprocessingfmanagerialfrolesfincludefmonitor,fdisseminator,fandfspokesperson.fThefinterpersonalfmanager
ialfroles
i n c l u d e f i g u r e h e a d , fl e a d e r , f a nd lia is on . rmgma ni
3 . A n u r s e m a n a g e r m e e ts re g u larlyf withfotherfnursef managers,f participatesfonf thefc o titze
aet iso, nasn d fattendsfmeetingsfsponsoredfbyfprofessionalforganizationsfinforderftofmanage
relationships.fThesefactivitiesfarefconsideredfwhichffunctionfoffafmanager?
a. Informing
b. Problemfsolving
c. Monitoring
d. Networking
ANS:fD,fThefroleffunctionsftofmanagefrelationshipsfarefnetworking,fsupporting,fdevelopingfandfmentoring,fmanagingfconfl
ict
andfteamfbuilding,fmotivatingfandfinspiring,frecognizing,fandfrewarding.fThefroleffunctionsftofmanagefthefworkfarefplannin
gfand
o
4r.gAannizuinrgs,eprwoa
blsem
rescoelvnintlgy,fcplarorifm
yin
ogterodletso aandmoibdjedcletiv-
leesv,feinlfomrmainnga,gmeor npitoorsinitgio,f cno. nTsh
ule
tinn
gu,f ars
ne
dfsdetlie
tlgeatw g.uldflikmeolys tbe fwhichfofftheffollowing?
ino
a. First-linefmanager
b. Director
c. Vicefpresidentfoffpatientfcarefs
ervices
d. Chieffnursefexecutive
ANS:fB,fAfmiddle-levelfmanagerfisfcalledfafdirector.fAflowfmanagerial-flevelfjobfisfcalledftheffirst-
linefmanager.fAfnursefinfan
executiveflevelfrolefisfcalledfafchieffnursefexecutiveforfvicefpresidentfoffpatientfcarefservices.
5. AfnursefmanagerfwhofusesfFrederickfTaylorsfscientificfmanagementfapproach,fwouldfmostffolick
ueslyon fwhichfofftheffollowing?
, a. Generalfprinciples
b. Positionalfauthority
c. Laborfproductivity
d. Impersonalfrelations
ANS:fC,fThefareafofffocusfforfscientificfmanagementfisflaborfproductivity.fInfbureaucraticftheory,fefficiencyfisfachievedfthro
ugh
impersonalfrelationsfwithinfafformalfstructurefandfisfbasedfonfpositionalfauthority.fAdministrativefprincipleftheoryfconsis
tsfof
p
6r.inAccipcleosrdoifnmgatnoagVermoeonm
tf tshaTtfh
ae
reorreyleo
van
f Mtf tootiavnaytioorgna, nfiozarctie
on:f.
a. isfthefperceivedfpossibilityfthatfthefgoalfwillfbefachieved.
b. describesfthefamountfoffeffortfonefwillfexertftofreachfonesfgoal.
c. describesfpeoplefwhofhaveffreefwillfbutfchooseftofcomplyfwithfordersftheyfarefgive
n.
d. isfafnaturallyfformingfsocialfgroupfthatfcanfbecomefafcontributorftofanforg
anization.
ANS:fB,fAccordingftofVroomsfTheoryfoffMotivation, Force describesfthefamountfoffeffortfonefwillfexertftofreachfones
goal.
Valencefspeaksftoftheflevelfoffattractivenessforfunattractivenessfoffthefgoal.fExpectancyfisfthefperceivedfpossibilityfthatfthef
goal
willfbefachieved.fVroomsfTheoryfoffMotivationfcanfbefdemonstratedfinfthefformfoffanfequation:fForcef=fValencefExpect
ancy
(7V. r A
o ocmc ,o1r 9d6i n4 g
) . fTtoheRth.feNo .ryLpurospsoiesre,s m
thoattitvhaistieoqnu:ation f canfhelpftof predictf thef motivation,f orfforce,f offanf individualf asfbyfV
described
room.
a. isfunconsciouslyfdemonstratedfby
people.
b. occursfexternallyftofinfluencefbehavior.
cd . ioscd
ce
utre
srim nrendalblyyftoothinefrlu
ntie s ecnhcoeices.
behavior.
ANS:fD,fMotivationfisfafprocessfthatfoccursfinternallyftofinfluencefandfdirectfourfbehaviorfinforderftofsatisfyfneeds.
Motivationfis
notfexplicitlyfdemonstratedfbyfpeople,fbutfratherfitfisfinterpretedffromftheirfbehavior.fMotivationfisfwhateverfinfluencesfour
c ho ic e s a n d c re a te s fdir e ct io n , f in t e n s it y , fand persistence in our behavior.
8.f A c c o r d in g t o R .f N. L u ss i er, t h ere are content mo tivation theoriesf andfprocessfmotivationfWt f
hei cohr i eosf f.theffollowingfisfconsideredf afprocessfmotivationftheory?
a. Equityftheory
b. Hierarchyfoffneedsftheory
c. Existence-relatedness-growthf theory
d. Hygienefmaintenancefandfmotivationff
actors
ANS:fA,fThefprocessfmotivationftheoriesfarefequityftheoryfandfexpectancyftheory.fThefcontentfmotivationftheoriesfinclu
de
Maslowsfhierarchyfoffneedsftheory,fAldefersfexistence-frelatedness-
growthf(ERG)ftheory,fandfHerzbergsfhygienefmaintenance
f a c to rs a n d m o tiv a ti o n f a ct o r s . f
9 . T h e t h e o ry t h a t i n c l u d e sf maintenancef andf motivationf factorsf is:
a. Maslowsfhierarchyfoffneeds.
b. Herzbergsftwo-factorftheory.
c. McGregorsftheoryfXfandftheoryfY
.
d. OuchisftheoryfZ.
