ITEC-1016-01 Final
____ approaches require more time for closure, but tend to have a higher level of
commitment from the participants. - ANS - consensus-based
\____ are people who, like problem owners, are also affected by the problem or
whose involvement you need to resolve the matter. - ANS - Stakeholders
\____ are popular alternatives to face-to-face communication. - ANS - All of the
above
\____ calendars and schedulers help large groups quickly identify suitable
meeting times. - ANS - Electronic
\____ decision making seeks a solution that most of the group can agree to while
trying to resolve any concerns or objections that the minority has. - ANS -
Consensus
\____ is a form of brainstorming where group members focus on a subject and
then write about it nonstop for a short period of time. - ANS - Free writing
\____ is your knowledge of something without having to discover or learn it, and
it is typically your first reaction to a problem or question. - ANS - Intuition
\____ thinking techniques narrow the options to a manageable sets. The
decisions and solutions that the group eventually makes will be based on these
organized ideas. - ANS - Convergent
\____________________ are choices you make when faced with a set of options
or alternatives. - ANS - Decisions
\____________________ criteria are the variables that drive your decisions. - ANS
- Evaluation
\____________________ is a powerful creativity tool you can use to generate
ideas and alternatives. - ANS - Brainstorming
\____________________ is achieved when two or more people work together to
produce something greater than the sum of their individual efforts. - ANS -
Synergy
\____________________ reasoning typically takes an argument from general
observations or premises to a specific conclusion. - ANS - Deductive
\____________________ thinking techniques narrow the options to a manageable
sets. - ANS - Convergent
\A ____________________ (DSS) is interactive software designed to help you
compile useful information from raw data, documents, and business knowledge. -
ANS - decision support system
\A bar chart uses rectangular bars to display data values. The statement below
that is true is: ____. - ANS - A longer bar means a greater value
,\A botnet refers to a collection of software robots, or bots, that run independently
on computers without revealing themselves to the owner.
_________________________ - ANS - True
\A cause is evidence of a change, such as a decrease in revenue.
_________________________ - ANS - False
\A cause is the reason for or the origin (root) of a change, such as customers
being unable to afford travel vacations. - ANS - True
\A cell reference is a pointer that you include in a formula to tell the spreadsheet
where to find the actual data. _________________________ - ANS - True
\A crowd-serving bias is anything that leads you to see the data as you most want
it to appear. _________________________ - ANS - False
\A death flaw is some aspect of an idea that would make it unacceptable.
_________________________ - ANS - False
\A decision cost sheet is a formal way of organizing an idea's costs and benefits.
_________________________ - ANS - False
\A decision tree is a support tool that models decisions using a treelike diagram.
_________________________ - ANS - True
\A decision tree is a support tool that models decisions using a treelike diagram.
Each branch of the tree represents an option and its ____. - ANS - all of the above
\A DSS is ideal for analyzing complex problems that involve sets of data and
demand a systematic decision-making approach. _________________________ -
ANS - True
\A fact is a claim that is considered to be true. _________________________ - ANS
- True
\A fishbone diagram is good for brainstorming, but does not show
cause-and-effect. - ANS - False
\A popular approach used to uncover and define problems is called 5 Whats.
_________________________ - ANS - False
\A popular way to visualize a complex problem is by creating a ____ diagram. -
ANS - cause-and-effect
\A problem ____ is a clear, concise description of the problem and the effect you
expect from the solution. - ANS - statement
\A problem is the difference between the current state and where you want to be. -
ANS - True
\A source can be a ____. - ANS - any of the above
\A survey that uses a three-point or four-point scale is as equally effective as a
survey that uses a five-point scale. - ANS - False
\A team is a group of people who organize themselves to work cooperatively on a
common objective. _________________________ - ANS - True
, \A(n) ____ typically defines a calculation that you perform on one or more
variables. - ANS - formula
\A(n) ____________________ is a statement that someone says or writes about a
topic. - ANS - claim
\A(n) ____________________ is a Web application that combines features or
information from more than one source. - ANS - mashup
\A(n) ____________________ is made up of two or more people who interact with
each other, share expectations and obligations, and develop a common identity. -
ANS - group
\A(n) ____approach tests ideas and arguments to verify their correctness. - ANS -
scientific
\A(n) argument is a proposition or claim that you take for granted as though it
were known to be valid. _________________________ - ANS - False
\A(n) premise is an invalid argument that is presented so that it appears valid.
_________________________ - ANS - False
\After you identify a problem and explore its causes and related issues, it is time
to develop a mashup. _________________________ - ANS - False
\Although means are affected by extremely large or small values in the data set,
____ are not. - ANS - modes
\Although the word critical can mean to find fault or to criticize, critical thinking is
not a negative activity. - ANS - True
\An argument is valid if it logically follows the premises, even if one of the
premises is false. It is considered a sound argument if its premises are also false.
_________________________ - ANS - False
\An electronic book (e-book for short) is usually ____. - ANS - both a. and b.
\An opinion is a claim that someone believes is true.
_________________________ - ANS - True
\Any decision you make or solution you implement involves some risk, which is
an exposure to a chance of loss or damage. _________________________ - ANS -
True
\Argument values are always contained inside parentheses. - ANS - True
\As a group grows larger, you might find you do not have enough air time, which
is the amount of time available for someone to speak to the group.
_________________________ - ANS - True
\Assumptions are the values or cell references that the function uses in its
calculations. _________________________ - ANS - False
\Attacking the root cause of a problem is always the best approach. - ANS - False
\Bar charts are oriented ____. - ANS - either a. or b.
\Bar charts with vertical bars are called line charts. - ANS - False
____ approaches require more time for closure, but tend to have a higher level of
commitment from the participants. - ANS - consensus-based
\____ are people who, like problem owners, are also affected by the problem or
whose involvement you need to resolve the matter. - ANS - Stakeholders
\____ are popular alternatives to face-to-face communication. - ANS - All of the
above
\____ calendars and schedulers help large groups quickly identify suitable
meeting times. - ANS - Electronic
\____ decision making seeks a solution that most of the group can agree to while
trying to resolve any concerns or objections that the minority has. - ANS -
Consensus
\____ is a form of brainstorming where group members focus on a subject and
then write about it nonstop for a short period of time. - ANS - Free writing
\____ is your knowledge of something without having to discover or learn it, and
it is typically your first reaction to a problem or question. - ANS - Intuition
\____ thinking techniques narrow the options to a manageable sets. The
decisions and solutions that the group eventually makes will be based on these
organized ideas. - ANS - Convergent
\____________________ are choices you make when faced with a set of options
or alternatives. - ANS - Decisions
\____________________ criteria are the variables that drive your decisions. - ANS
- Evaluation
\____________________ is a powerful creativity tool you can use to generate
ideas and alternatives. - ANS - Brainstorming
\____________________ is achieved when two or more people work together to
produce something greater than the sum of their individual efforts. - ANS -
Synergy
\____________________ reasoning typically takes an argument from general
observations or premises to a specific conclusion. - ANS - Deductive
\____________________ thinking techniques narrow the options to a manageable
sets. - ANS - Convergent
\A ____________________ (DSS) is interactive software designed to help you
compile useful information from raw data, documents, and business knowledge. -
ANS - decision support system
\A bar chart uses rectangular bars to display data values. The statement below
that is true is: ____. - ANS - A longer bar means a greater value
,\A botnet refers to a collection of software robots, or bots, that run independently
on computers without revealing themselves to the owner.
_________________________ - ANS - True
\A cause is evidence of a change, such as a decrease in revenue.
_________________________ - ANS - False
\A cause is the reason for or the origin (root) of a change, such as customers
being unable to afford travel vacations. - ANS - True
\A cell reference is a pointer that you include in a formula to tell the spreadsheet
where to find the actual data. _________________________ - ANS - True
\A crowd-serving bias is anything that leads you to see the data as you most want
it to appear. _________________________ - ANS - False
\A death flaw is some aspect of an idea that would make it unacceptable.
_________________________ - ANS - False
\A decision cost sheet is a formal way of organizing an idea's costs and benefits.
_________________________ - ANS - False
\A decision tree is a support tool that models decisions using a treelike diagram.
_________________________ - ANS - True
\A decision tree is a support tool that models decisions using a treelike diagram.
Each branch of the tree represents an option and its ____. - ANS - all of the above
\A DSS is ideal for analyzing complex problems that involve sets of data and
demand a systematic decision-making approach. _________________________ -
ANS - True
\A fact is a claim that is considered to be true. _________________________ - ANS
- True
\A fishbone diagram is good for brainstorming, but does not show
cause-and-effect. - ANS - False
\A popular approach used to uncover and define problems is called 5 Whats.
_________________________ - ANS - False
\A popular way to visualize a complex problem is by creating a ____ diagram. -
ANS - cause-and-effect
\A problem ____ is a clear, concise description of the problem and the effect you
expect from the solution. - ANS - statement
\A problem is the difference between the current state and where you want to be. -
ANS - True
\A source can be a ____. - ANS - any of the above
\A survey that uses a three-point or four-point scale is as equally effective as a
survey that uses a five-point scale. - ANS - False
\A team is a group of people who organize themselves to work cooperatively on a
common objective. _________________________ - ANS - True
, \A(n) ____ typically defines a calculation that you perform on one or more
variables. - ANS - formula
\A(n) ____________________ is a statement that someone says or writes about a
topic. - ANS - claim
\A(n) ____________________ is a Web application that combines features or
information from more than one source. - ANS - mashup
\A(n) ____________________ is made up of two or more people who interact with
each other, share expectations and obligations, and develop a common identity. -
ANS - group
\A(n) ____approach tests ideas and arguments to verify their correctness. - ANS -
scientific
\A(n) argument is a proposition or claim that you take for granted as though it
were known to be valid. _________________________ - ANS - False
\A(n) premise is an invalid argument that is presented so that it appears valid.
_________________________ - ANS - False
\After you identify a problem and explore its causes and related issues, it is time
to develop a mashup. _________________________ - ANS - False
\Although means are affected by extremely large or small values in the data set,
____ are not. - ANS - modes
\Although the word critical can mean to find fault or to criticize, critical thinking is
not a negative activity. - ANS - True
\An argument is valid if it logically follows the premises, even if one of the
premises is false. It is considered a sound argument if its premises are also false.
_________________________ - ANS - False
\An electronic book (e-book for short) is usually ____. - ANS - both a. and b.
\An opinion is a claim that someone believes is true.
_________________________ - ANS - True
\Any decision you make or solution you implement involves some risk, which is
an exposure to a chance of loss or damage. _________________________ - ANS -
True
\Argument values are always contained inside parentheses. - ANS - True
\As a group grows larger, you might find you do not have enough air time, which
is the amount of time available for someone to speak to the group.
_________________________ - ANS - True
\Assumptions are the values or cell references that the function uses in its
calculations. _________________________ - ANS - False
\Attacking the root cause of a problem is always the best approach. - ANS - False
\Bar charts are oriented ____. - ANS - either a. or b.
\Bar charts with vertical bars are called line charts. - ANS - False
