Business driven technology
8th edition by Paige Baltzan
Chapters 1-10 Covered
TABLEOFCONTENT a a
chapter 1:business driven technology 6
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chapter 2:identifying competitive advantages21
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chapter 3: strategic initiatives for implementing competitive advantages 36
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chapter 4:measuring the successof strategic initiatives 56
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chapter 5:organizational structures that support strategic initiatives 71
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chapter 6:valuing and storing organizational information—databases 99
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chapter 7: accessing organizational information—data warehouses119
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chapter 8: understanding big data and its impact on business 131
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chapter 9:enabling the organization—decision making 164
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chapter 10:extending the organization—supply chain management180
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chapter 11:building a customer-
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centric organization—customer relationship management 194
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chapter 12:integrating the organization fromend to end—enterprise resource planning 20
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9
chapter 13:creating innovative organizations 242
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,chapter 14:ebusiness255 a a a
chapter 16:integrating wireless technology inbusiness 282
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chapter 17:developing software to streamline operations 312
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chapter 18:methodologies for supporting agile organizations 325
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chapter 19:managing organizational projects 338
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BusinessDrivenTechnology,8e(Baltzan) C a a a a a
hapter 1 Business Driven Technology
a a a a
1) Companiestodayaresuccessfulwhentheycombine thepoweroftheinformation agewith tradi
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tional business methods.
a a
Answer: TRUE Difficulty: a a a
1Easy
a
Topic: CompetingintheInformationAge Bloo
a a a a a a
m's: Remember
a
Accessibility: KeyboardNavigation a a
LearningOutcome: 01- a a
01Describetheinformation ageandthedifferencesamongdata, information, business intelligence, an
a a a a a a a a a a a a a
d knowledge.
a
Gradable: automatic a
2) Competitive intelligence is information collected from multiple sources such as suppliers, custo
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mers,competitors,partners,andindustriesthatanalyzespatterns,trends,andrelationships for stra
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tegic decision making.
a a
Answer: FALSE a
Explanation: This is the definition of business intelligence which is information collected from multiple
a a a a a a a a a a a a a a
sourcessuchassuppliers, customers,competitors, partners,andindustriesthatanalyzes patterns, tr
a a a a a a a a a a a a
ends, and relationships for strategic decision making.
a a a a a a
Difficulty: 1Easy a a
, Topic: CompetingintheInformationAge Bloo
a a a a a a
m's: Remembera
Accessibility: KeyboardNavigation a a
LearningOutcome: 01- a a
01Describetheinformation ageandthedifferencesamongdata, information, business intelligence, an
a a a a a a a a a a a a a
d knowledge.
a
Gradable: automatic a
3) Business intelligence is information collected from multiple sources such as suppliers, customer
a a a a a a a a a a a
s,competitors,partners,andindustriesthatanalyzespatterns,trends,andrelationships for strategi
a a a a a a a a a a a a
c decision making.
a a
Answer: TRUE a
Explanation: Thisisthedefinitionofbusinessintelligence. Difficulty: 1 Ea
a a a a a a a a a a
sy
Topic: CompetingintheInformationAge Bloo
a a a a a a
m's: Remembera
Accessibility: KeyboardNavigation a a
LearningOutcome: 01- a a
01Describetheinformation ageandthedifferencesamongdata, information, business intelligence, an
a a a a a a a a a a a a a
d knowledge.
a
Gradable: automatic a