TXRH SERVER TEST WITH VERIFIED ANSWERS
1. What is the texas roadhouse Hand-cut steaks, fall off the bone ribs, fresh
story? baked bread, made from scratch side items
and dressings, ice cold beer, and legendary
margaritas
2. What is the first time guest Identifying and WOWing a guest who has nev-
program? er eaten at a Roadhouse
3. Items that create the proper Black/brown belt
TXRH uniform (7) Black Texas Roadhouse t shirt
Maroon apron (no stains)
Name tag
Slip resistant black/brown
No-fray dark blue jeans
Hair (off face & neck)
4. Define the term "86" An item is no longer available
5. Define the term "in the Someone is behind in their job duties and
weeds" needs help
6. A person who takes food or Runner
drinks to a table is called
a
7. What is service with heart? Ensuring a guests experience is legendary
(4) Making the guests day
Doing more than is expected by the guest
Service that is friendly and fun
8. What are examples of "full Bringing entrees, appetizers, and salads to the
hands in, full hands out"? table
Taking all dirty dishes and glasses back to the
dish area
9. Define the term "flagging" Placing a bev nap in front of a guest to signify
they have been greeted
10. Who is responsible to clean Servers & SA's
table tents and underneath
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1. What is the texas roadhouse Hand-cut steaks, fall off the bone ribs, fresh
story? baked bread, made from scratch side items
and dressings, ice cold beer, and legendary
margaritas
2. What is the first time guest Identifying and WOWing a guest who has nev-
program? er eaten at a Roadhouse
3. Items that create the proper Black/brown belt
TXRH uniform (7) Black Texas Roadhouse t shirt
Maroon apron (no stains)
Name tag
Slip resistant black/brown
No-fray dark blue jeans
Hair (off face & neck)
4. Define the term "86" An item is no longer available
5. Define the term "in the Someone is behind in their job duties and
weeds" needs help
6. A person who takes food or Runner
drinks to a table is called
a
7. What is service with heart? Ensuring a guests experience is legendary
(4) Making the guests day
Doing more than is expected by the guest
Service that is friendly and fun
8. What are examples of "full Bringing entrees, appetizers, and salads to the
hands in, full hands out"? table
Taking all dirty dishes and glasses back to the
dish area
9. Define the term "flagging" Placing a bev nap in front of a guest to signify
they have been greeted
10. Who is responsible to clean Servers & SA's
table tents and underneath
1/4
