Questions and Answers | Latest Version
| 2024/2025 | Correct & Verified
What is active listening in communication?
✔✔Active listening involves fully concentrating on the speaker, understanding their message,
and responding thoughtfully to ensure clear communication.
Why is it important to maintain eye contact during a conversation?
✔✔Maintaining eye contact shows attentiveness, respect, and engagement with the speaker,
helping to build trust and understanding.
What is the purpose of feedback in communication?
✔✔Feedback helps clarify messages, ensures understanding, and provides an opportunity to
correct misunderstandings.
What is the difference between verbal and nonverbal communication?
✔✔Verbal communication involves the use of words, while nonverbal communication includes
body language, facial expressions, and tone of voice.
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, What is the role of tone of voice in effective communication?
✔✔Tone of voice can convey emotions, intent, and clarity, influencing how the message is
received and understood.
Why is clear and concise language important in communication?
✔✔Using clear and concise language helps prevent misunderstandings and ensures that the
message is easily understood.
What should you do if you don't understand something during a conversation?
✔✔You should ask for clarification to ensure that you accurately understand the message being
communicated.
What is the importance of being aware of cultural differences in communication?
✔✔Being aware of cultural differences helps avoid misunderstandings and fosters respectful and
effective communication across diverse groups.
What is the role of body language in communication?
✔✔Body language provides additional context and meaning to spoken words, helping to express
emotions, reinforce messages, or indicate discomfort.
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