QUESTIONS & ANSWERS 100%
SOLVED!
What is a performance appraisal and why is it used? - ANSWERSEmployment
decisions (i.e. pay, promotions)
Legal justification
Diagnose org. problems
Evaluation of HR programs
etc.
How do we define performance? - ANSWERSInclude:
Goals (is there a gap b/w actual & desired performance?)
Measures (SMART goals)
Assessments (Regular feedback)
How can we facilitate and encourage good performance? - ANSWERSEliminate
obstacles
Provide adequate resources
Careful selection of employees
Be careful of what you reward!!
What are the requirements of an effective appraisal system? - ANSWERSRelevance
Sensitivity
Reliability
Acceptability
Practicality
How do we avoid legal difficulties in the review process? - ANSWERS
What are the steps in the performance management process? - ANSWERSCompany
goals > SMART goals > provide training and feedback > meet with employee to
determine progress > feed this data back into strategic planning
Evaluation method: Narrative essay - ANSWERSDescribe employee's performance in
an essay
Evaluation method: Simple ranking - ANSWERSRanks employees from strongest to
weakest
Impractical for large groups