NCAR 2.0 Exam 1 with Questions and Answers

NCAR 2.0 Exam 1 with Questions and Answers Which is the best description of the Delivery Readiness step in NCAR 2.0? ANSWER An inspection completed by Dealership staff after the customer selects their new vehicle to ensure that the vehicle is in showroom condition and ready for customer Delivery The Feature Presentation list includes: ANSWER Only features selected by the customer, plus additional mandatory conversations not related to a specific vehicle feature After Delivery is completed in NCAR 2.0, how does a customer receive record of the Delivery that includes links to manuals, guides, and other information? ANSWER NCAR 2.0 will email the information to the address provided In the Feature Selection section of NCAR 2.0, it is mandatory for you to review all of the "Recommended Features" with the customer. ANSWER False. The purpose of Feature Selection is to allow the customer to select only those features for which they would like further explanation. The customer may de-select recommended features, and select additional features. There is no minimum or maximum number of features the customer must select. Who must electronically sign the tablet to confirm completion of the Delivery? ANSWER Both the customer and Dealership staff In the Consultation tile, what does View All Versions allow you to do? ANSWER See the color combinations for each trim level See a video that highlights each trim level's features See all available versions (trim levels) of the model