Questions Correct Verified
Answers (A+ Pass)
Good Manager Qualities - Answers -✔✔ Humble, help people succeed, Listen,
celebrate success, motivate, communicate
Management is not - Answers -✔✔ an exact science, certainty, bossing people around,
profit at any cost
What derails managers? - Answers -✔✔ interpersonal relationships
What is STEAM? - Answers -✔✔ Skills, time, energy, attention, money
Efficiency - Answers -✔✔ getting work done with a minimum of effort, expense, or
waste
Effectiveness - Answers -✔✔ accomplishing tasks on time and well done
Four Functions of Management - Answers -✔✔ planning, organizing, leading,
controlling
Top Managers - Answers -✔✔ CEO, President, VP, CFO, responsible for the overall
direction of the company
Middle Managers - Answers -✔✔ Regional manager, Plant managers, coordinate with
top mangagers
First Line Managers - Answers -✔✔ Office manager, shift supervisor, have non-
managers report to them
Team Leaders - Answers -✔✔ facilitate team activities
Roles of Managers - Answers -✔✔ interpersonal, informational, decisional
Interpersonal Manager Role - Answers -✔✔ figurehead, leader, liaison
Informational Manager Roles - Answers -✔✔ monitor, disseminator, spokesperson
Decisional Manager Roles - Answers -✔✔ entrepreneur, disturbance handler, resource
allocator, negotiator